Bentley bulletin 2072938/1
What it saysFront or rear door(s) - Soft close function failure - DTC B122D29 is evident. NHTSA’s full summary ↓
Bentley filed this with NHTSA as a service bulletin dated Feb 20, 2024, received Mar 7, 2024, about the latches/locks/linkages. It names 3 model years (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Bentley Bentayga bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationFront or rear door(s) - Soft close function failure - DTC B122D29 is evident. Customer statement / workshop findings: - Front or rear door(s) - Soft close function failure Workshop findings - DTC B122D29 is evident within one or a combination of the front and / or rear door control unit(s) Technical background: Soft close feature does not operate to specification (front and / or rear)
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 2072938/1 | Service bulletin | Feb 20, 2024 | 10251432 | PDF, 200 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Bentley bulletins for the Bentayga
A weekly email, sent only in a week when Bentley files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
More bulletins about the latches/locks/linkages
Source: same model, same component group3 other manufacturer communications filed against the Bentley Bentayga under the same component group (latches/locks/linkages), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 2070402/2 | Service bulletin | Jan 18, 2024 | Rear doors (left and right) - power close operational check during PDI (SC23/14). Technical background: The operation of the left and righ… |
| 2071525/1 | Service bulletin | Dec 4, 2023 | Driver / Passenger door(s) creak on close - All models (frond and/or rear). Customer statement / workshop findings: Driver and / or Passen… |
| 2051776.5 | Service bulletin | Oct 11, 2023 | Key blade can be difficult to remove from key fob. Technical Background: -Deviations in the key blade and key fob assembly could make it d… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Bentley, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Bentley 2072938/1 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 2072938/1 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 2072938/1 cover?
The manufacturer filed it against 3 model years: 2024 Bentley Bentayga, 2023 Bentley Bentayga, 2022 Bentley Bentayga. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.