Bentley bulletin 2069561/2
What it saysCreaking noise from the rear seat cushion edge/rear seat side valance. NHTSA’s full summary ↓
Bentley filed this with NHTSA as a service bulletin dated Feb 5, 2024, received Mar 5, 2024, about the seats. It names 4 model years (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCreaking noise from the rear seat cushion edge/rear seat side valance. Customer statement / workshop findings: Creaking noise from the rear seat cushion edge/rear seat side valance. Technical background: The creaking noise is caused by contact between the side valance pins and the seat frame. In the event the issue is as described, the operative should refer to the instructions within the Measure section of this TPI.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 2069561/2 | Service bulletin | Feb 5, 2024 | 10250239 | PDF, 223 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 1 complaint with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seats
Source: same model, same component group10 other manufacturer communications filed against the Bentley Bentayga under the same component group (seats), newest first. The eight newest are listed; the rest are on the Bentley list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| EE03 | Service campaign | Sep 30, 2026 | Seat Climate Icon Software Update (SC26/23). Technical background: As part of ongoing quality monitoring, a graphical issue has been identif… |
| 2078395/3 | Service bulletin | Aug 11, 2026 | Service info: Leather Damage/Anomalies | All Models |
| 2080795/1 | Service bulletin | Feb 11, 2026 | Service Info: Cleaning and Care Guidance for Dinamica Interior Trim Materials. Condition: Customers and retailers may raise enquiries regard… |
| 2078395/2 | Service bulletin | Oct 29, 2025 | Service info: Leather Damage/Anomalies | All Models |
| 2077529/3 | Service bulletin | Oct 25, 2025 | Seat Fans Inoperative | All Models | 17-25MY. Condition: Customer may report that the seat ventilation system is not functioning with no air… |
| 2070544/3 | Service bulletin | Apr 8, 2025 | Left and right hand rear seat (2nd row) malfunction | Bentayga EWB | 23MY - 25MY. Customer statement: The left and right hand seat frames ar… |
| 2075024/1 | Service bulletin | Aug 31, 2024 | Options to move the passenger front seat to business, VIP and relaxed are greyed out (Not available in TSR). Customer statement / workshop f… |
| 2070443/2 | Service bulletin | Aug 8, 2023 | Software update to diagnostic address 0006 - Front passenger seat recline angle update (SC23/15). Technical background A software update i… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Bentley, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Bentley 2069561/2 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 2069561/2 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 2069561/2 cover?
The manufacturer filed it against 4 model years: 2024 Bentley Bentayga, 2023 Bentley Bentayga, 2022 Bentley Bentayga, 2021 Bentley Bentayga. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.