Bentley bulletin 2064482/3
What it saysAudible creak from the lower/central A Post when opening and/or closing the front door/s. NHTSA’s full summary ↓
Bentley filed this with NHTSA as a service bulletin dated Nov 9, 2023, received Dec 6, 2023, about the latches/locks/linkages. It names 2 model years (2021–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationAudible creak from the lower/central A Post when opening and/or closing the front door/s. Customer statement / workshop findings: Audible creak coming from the lower/central A post in the vicinity of the check strap fixing point (Figure 1) during the opening and/or closing of the driver/passenger door. Technical background: To confirm the issue is as described within the Customer statement refer to the video on the Bentley Hub referencing TPI 2064482/- In the event that the noise is as shown within the video the instructions within the Measure section should be followed.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 2064482/3 | Service bulletin | Nov 9, 2023 | 10246284 | PDF, 309 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 1 complaint with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the latches/locks/linkages
Source: same model, same component group2 other manufacturer communications filed against the Bentley Bentayga under the same component group (latches/locks/linkages), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 2071525/1 | Service bulletin | Dec 4, 2023 | Driver / Passenger door(s) creak on close - All models (frond and/or rear). Customer statement / workshop findings: Driver and / or Passen… |
| 2051776.5 | Service bulletin | Oct 11, 2023 | Key blade can be difficult to remove from key fob. Technical Background: -Deviations in the key blade and key fob assembly could make it d… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Bentley, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Bentley 2064482/3 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 2064482/3 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 2064482/3 cover?
The manufacturer filed it against 2 model years: 2022 Bentley Bentayga, 2021 Bentley Bentayga. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.