Audi bulletin TSB_2076397_2
What it saysThis bulletin provides information when various driver assistance systems are unavailable. NHTSA’s full summary ↓
Audi filed this with NHTSA as a service bulletin dated Mar 18, 2025, received Apr 4, 2025, about the electrical system. It names 10 model years (2021–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin provides information when various driver assistance systems are unavailable.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB_2076397_2 | Service bulletin | Mar 18, 2025 | 11016535 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 10 model years this bulletin names have filed 145 complaints with NHTSA since 2015. 64 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Starter Generator Failed on 10/12/2023 while the car was being driven. Warning received was "Electrical system: Malfunction! Safely stop vehicle" There are multiple reports online of people experiencing similar problems and have had recalls. We never had a recall and this could have caused a fatality. We feel Audi has been negligent
2021 Audi Q7 · Electrical System · filed with NHTSA Oct 12, 2023 · ODI 11549706
While parking the car, the gearshift got stuck in “Neutral” even though N was not pressed. I was not able to restart the car once I turned it off. Every time I pressed the start button, a warning would come on the screen “ please put the vehicle in Park. Risk of roll over”. When I pressed the park button, nothing would happen.
2022 Audi Q7 · Electrical System · filed with NHTSA Aug 8, 2023 · ODI 11537304
First Incident , in Columbia SC driving in parking lot On Post, approx 10pm, blocking traffic. Car shut down and MMI disappeared. After approximately 20-30 minutes car started, still no screen. I was able to drive it. Next day, Rebooted per Google, took to dealership who said I should make sure I used premium gas.
2023 Audi Q7 · Electrical System · filed with NHTSA Jun 25, 2025 · ODI 11669083
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group408 other manufacturer communications filed against these Audi models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Audi list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB_2083385_1 | Service bulletin | Sep 23, 2026 | This bulletin provides information when there is a warning message in the instrument cluster about external sound. |
| TSB_2076396_3 | Service bulletin | Sep 23, 2026 | This bulletin provides information regarding driver assist systems; Audi adaptive light, Audi pre sense system fault, adaptive cruise assis… |
| TSB_2063336_5 | Service bulletin | Sep 23, 2026 | This bulletin provides information when DTC C12BFF0 is stored in the lane change modeul or the radar sensor; intersection assist/lane change… |
| TSB_2068573_6 | Service bulletin | Sep 18, 2026 | This bulletin provides information when the rear parking sensor sometimes does not work, rear parking sensor loose, rear parking sensor faul… |
| TSB_2074059_4 | Service bulletin | Sep 15, 2026 | This bulletin provides general information about SOS Emergency Assist. |
| TSB_2058077_11 | Service bulletin | Sep 15, 2026 | This bulletin provides information when there is an Audi pressense warning, warning jolt, and/or brake engagement. |
| TSB_2054202_8 | Service bulletin | Sep 15, 2026 | This bulletin provides information when there is an Audi adaptive light system malfunction; DTC C12B3FA is stored in the control module for… |
| TSB_2081006_3 | Service bulletin | Sep 14, 2026 | This Pending Service Solution requests that technicains create a record in the PSS database when the Bluetooth/Audi smartphone interface con… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Audi TSB_2076397_2 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB_2076397_2 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB_2076397_2 cover?
The manufacturer filed it against 10 model years: 2025 Audi Q7, 2024 Audi Q7, 2023 Audi Q7, 2022 Audi Q7, 2021 Audi Q7, 2025 Audi SQ7 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.