Audi bulletin A9723992069999_2
What it saysThis bulletin provides information for when the vehicle does not start, and a warning in the cluster states: Engine/power unit start system: fault"; DTC B114815. NHTSA’s full summary ↓
Audi filed this with NHTSA as a service bulletin dated Aug 25, 2023, received Sep 1, 2023, about the engine. It names 9 model years (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin provides information for when the vehicle does not start, and a warning in the cluster states: Engine/power unit start system: fault"; DTC B114815.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| A9723992069999_2 | Service bulletin | Aug 25, 2023 | 10241485 | PDF, 181 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 5WA937086 | — | — | |
| 5WA937087 | — | — |
Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches Audi’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 9 model years this bulletin names have filed 25 complaints with NHTSA since 2015. 17 of them name Electrical System, Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
BSG/alternator faulty. Started displaying “electrical malfunction!” Had to stop immediately before immediate shut down on road. Problem had been known on hybrid models of Audi specially larger models. Recall/TSB have been opened for those vehicles. Vehicle was inspected by dealership. No prior warning other than that immediate red warning
2023 Audi A3 · Electrical System · filed with NHTSA Sep 21, 2026 · ODI 11765831
My Audi RS6 has experienced a failure involving the engine cooling system/water pump that requires repair. This appears to be a recurring issue among C8 RS6 owners. Other owners have reported water-pump failures, coolant loss, overheating, drivetrain malfunction warnings, turbo underboost faults, and vehicles entering reduced-power or…
2024 Audi RS · Engine · filed with NHTSA Sep 22, 2026 · ODI 11766216
The contact owns a 2023 Audi A3. The contact stated while driving 70 MPH, the contact observed a RED triangle icon, and the message "Electrical System Malfunction Defect - Low Charge" was displayed. The contact stated that the vehicle then lost motive power. The vehicle was steered over to the side of the road and stalled.
2023 Audi A3 · Electrical System · filed with NHTSA Feb 18, 2025 · ODI 11643339
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group144 other manufacturer communications filed against these Audi models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Audi list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB_2069531_2 | Service bulletin | Sep 25, 2026 | This bulletin provides information when the MIL is on, EVAP pressure/temp sensor incorrect DTC displayed: P202400, P045000, P045200, P24D600… |
| SM 34-2026 | Other | Aug 21, 2026 | This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. |
| TSB_2079209_3 | Service bulletin | Aug 7, 2026 | This bulletin provides information when the exhuast emissions warning lamp is on P0299. |
| TSB_2074640_3 | Service bulletin | Jun 26, 2026 | This bulletin provides information when there is increased oil consumption; >0.5ltr/1000 km. |
| TSB_2082323_1 | Service bulletin | Jun 10, 2026 | This bulletin provides informaiton when the engine is not running smoothly, misfiring. |
| TSB_2076749_3 | Service bulletin | Jun 10, 2026 | This bulletin provides information when the MIL is on, DTCs U060A00, U060900. |
| TSB_2073867_3 | Service bulletin | Jun 4, 2026 | This bulletin provides information when DTC U140A00 Terminal 30 is stored in the ECM. |
| TSB_2074303_12 | Service bulletin | Apr 30, 2026 | This bulletin provides informaiton when there is a red coolant temparature/coolant level warning lamp; 4.0 ltr. V8 TFSI. |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Audi A9723992069999_2 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the A9723992069999_2 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does A9723992069999_2 cover?
The manufacturer filed it against 9 model years: 2024 Audi A3, 2023 Audi A3, 2022 Audi A3, 2024 Audi RS, 2023 Audi RS, 2022 Audi RS and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.