Audi bulletin A9723002071394_1
What it saysThis bulleitn provides information for when DTC C10CA00 is found in the onboard supply control unit during a service visit. NHTSA’s full summary ↓
Audi filed this with NHTSA as a service bulletin dated Sep 11, 2023, received Oct 5, 2023, about the electrical system. It names 6 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulleitn provides information for when DTC C10CA00 is found in the onboard supply control unit during a service visit.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| A9723002071394_1 | Service bulletin | Sep 11, 2023 | 10242977 | PDF, 173 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 5WA 937 086 | — | — | |
| 5WA 937 087 | Software versions | — | eBay Motors → |
Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Audi’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the body control module/bcm for the 2023 A3 →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 19 complaints with NHTSA since 2015. 10 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
BSG/alternator faulty. Started displaying “electrical malfunction!” Had to stop immediately before immediate shut down on road. Problem had been known on hybrid models of Audi specially larger models. Recall/TSB have been opened for those vehicles. Vehicle was inspected by dealership. No prior warning other than that immediate red warning
2023 Audi A3 · Electrical System · filed with NHTSA Sep 21, 2026 · ODI 11765831
The contact owns a 2023 Audi A3. The contact stated while driving 70 MPH, the contact observed a RED triangle icon, and the message "Electrical System Malfunction Defect - Low Charge" was displayed. The contact stated that the vehicle then lost motive power. The vehicle was steered over to the side of the road and stalled.
2023 Audi A3 · Electrical System · filed with NHTSA Feb 18, 2025 · ODI 11643339
2022 Audi S3 (8Y), ~35,000 miles. Vehicle developed “Gear selector malfunction. You may continue driving.” Dealer stated failure would eventually leave vehicle stranded. Gear selector replaced under partial goodwill. Immediately afterward, vehicle began experiencing communication faults U123100 and U123000 gateway module.
2022 Audi S3 · Electrical System · filed with NHTSA Feb 6, 2026 · ODI 11716117
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group540 other manufacturer communications filed against these Audi models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Audi list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB_2081723_3 | Service bulletin | Sep 25, 2026 | This bulleti provides informaitpon wheh the electric drive system warning lamp lights up; DTCs under 008C. |
| TSB_2083385_1 | Service bulletin | Sep 23, 2026 | This bulletin provides information when there is a warning message in the instrument cluster about external sound. |
| TSB_2076396_3 | Service bulletin | Sep 23, 2026 | This bulletin provides information regarding driver assist systems; Audi adaptive light, Audi pre sense system fault, adaptive cruise assis… |
| TSB_2063336_5 | Service bulletin | Sep 23, 2026 | This bulletin provides information when DTC C12BFF0 is stored in the lane change modeul or the radar sensor; intersection assist/lane change… |
| TSB_2068573_6 | Service bulletin | Sep 18, 2026 | This bulletin provides information when the rear parking sensor sometimes does not work, rear parking sensor loose, rear parking sensor faul… |
| TSB_2081074_2 | Service bulletin | Sep 15, 2026 | This bulletin provides information when the front assist intervenes. |
| TSB_2074059_4 | Service bulletin | Sep 15, 2026 | This bulletin provides general information about SOS Emergency Assist. |
| TSB_2058077_11 | Service bulletin | Sep 15, 2026 | This bulletin provides information when there is an Audi pressense warning, warning jolt, and/or brake engagement. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Audi A9723002071394_1 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the A9723002071394_1 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does A9723002071394_1 cover?
The manufacturer filed it against 6 model years: 2023 Audi A3, 2022 Audi A3, 2023 Audi RS, 2022 Audi RS, 2023 Audi S3, 2022 Audi S3. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.