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Manufacturer communication · Service bulletin

Audi bulletin A9324412073062_1

What it saysThis bulletin provides information when there are vibrations/ticking noise from the rear of the vehicle at <5 km/h. NHTSA’s full summary ↓

Audi filed this with NHTSA as a service bulletin dated Feb 19, 2024, received Mar 6, 2024, about the power train. It names 4 model years (2019–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin provides information when there are vibrations/ticking noise from the rear of the vehicle at <5 km/h.

Kind Service bulletin Manufacturer date Feb 19, 2024 Received by NHTSA Mar 6, 2024 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
A9324412073062_1Service bulletinFeb 19, 202410250574PDF, 373 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 176 complaints with NHTSA since 2015. 29 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

2021 Audi e-tron, 44,749 miles. Right after a scheduled service at Audi on XXX, I noticed a loud droning/humming noise from the drivetrain while driving. The noise tracks with vehicle speed - it gets louder and higher-pitched as the car goes faster. I called the dealership to report it as soon as I got the car back in late XXX.

2021 Audi e-tron · Power Train · filed with NHTSA Sep 14, 2026 · ODI 11764024

When vehicle is in drive or reverse, it rolls forward and backwards when no throttle is applied (as if in neutral), vehicle hit a structure because it rolled back at a rapid pace due to an incline. Audi needs to implement a feature to prevent the vehicle from rolling when at a near stop and the vehicle is in drive or reverse

2019 Audi e-tron · Power Train · filed with NHTSA May 11, 2022 · ODI 11464193

The contact owns a 2023 Audi E-Tron. The contact stated while driving 35 MPH and then stopping at a stoplight, the contact attempted to accelerate the vehicle failed to respond as needed. No warning light was illuminated. The failure recurred on several occasions.

2023 Audi e-tron · Power Train · filed with NHTSA Feb 7, 2024 · ODI 11570585

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

14 other manufacturer communications filed against the Audi e-tron under the same component group (power train), newest first. The eight newest are listed; the rest are on the Audi list.

NumberKindDatedNHTSA’s summary
TSB_2074808_4Service bulletinMay 6, 2026The high-voltage batteries in electric vehicles are subject to various ageing effects which could lead to the energy content…
TSB_2074808_3Service bulletinDec 11, 2025This bulletin provides additoinal information to assist in determining the energy content of lithium-ion high-voltage batteries.
TSB_2060560_4Service bulletinJul 30, 2025This bulletin providesi nformation when various DTCs are stored; high maximum temperature recorded for clutch K1.
TSB_2073034_8Service bulletinMar 12, 2025This bulletin provides informaion when there is an air suspension system fault, DTC C118D01, Compressor for level control electicalerror.
SM 16-2025OtherFeb 25, 2025This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
TSB-2073034_7Service bulletinFeb 21, 2025This bulletin provides informaion when there is an air suspension system fault, DTC C118D01, Compressor for level control electicalerror.
A4025862061464_9Service bulletinJan 9, 2025This bulletin provides information when a cracking noise can be heard from the vehicle front or rear end while changing direction.
A3724222074826_1Service bulletinAug 8, 2024This bulletin offers information about the basic information needed for technical requests for gaerbox complaints.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Audi A9324412073062_1 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the A9324412073062_1 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does A9324412073062_1 cover?

The manufacturer filed it against 4 model years: 2023 Audi e-tron, 2022 Audi e-tron, 2021 Audi e-tron, 2019 Audi e-tron. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.