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Manufacturer communication · Service bulletin

Audi bulletin A9323272071344_1

What it saysThis bulletin provides information for when the battery serial number is missing or damaged. NHTSA’s full summary ↓

Audi filed this with NHTSA as a service bulletin dated Sep 13, 2023, received Oct 5, 2023, about the service brakes. It names 3 model years (2020–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin provides information for when the battery serial number is missing or damaged.

Kind Service bulletin Manufacturer date Sep 13, 2023 Received by NHTSA Oct 5, 2023 Components Service Brakes

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
A9323272071344_1Service bulletinSep 13, 202310242971PDF, 116 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Audi files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 186 complaints with NHTSA since 2015. 5 of them name Service Brakes — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

I understand that there have been recalls for the brake booster in some 2020 Audi Q5s. I have had my brake booster light come on, but my VIN is not in the recall. My car has less than 50,000 miles on it and I should not be having this issue. I think my car should be recalled and this issue should be fixed by Audi.

2020 Audi Q5 · Service Brakes · filed with NHTSA Oct 22, 2025 · ODI 11694972

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the service brakes

Source: same model, same component group

26 other manufacturer communications filed against the Audi Q5 under the same component group (service brakes), newest first. The eight newest are listed; the rest are on the Audi list.

NumberKindDatedNHTSA’s summary
TSB_2077435_3Service bulletinAug 21, 2026This bulletin provides information when there are cracks on the friction ring surface on ceramic brake discs.
TSB_2069904_3Service bulletinAug 21, 2026This bulletin provides information for all models regarding brake sounds.
TSB_2069078_4Service bulletinAug 21, 2026This bulletin provides information on the zirconium insercts in the brake piston (ceramic brakes only).
TSB_2067132_4Service bulletinAug 21, 2026This bulletin provides information when there is corrosion on the friction survace of steel brake discs.
TSB_2075120_3Service bulletinAug 11, 2026This bulletin provides information about the general approach for brake vibration concerns.
TSB_2072304_4Service bulletinAug 11, 2026This bulletin provides information when there is an ABS/ESC speed sensor implausible signal.
TSB_2069904_2Service bulletinOct 22, 2025This bulletin provides information for all models regarding brake sounds.
TSB_2077435_2Service bulletinOct 21, 2025This bulletin provides information when there are cracks on the friction ring surface on ceramic brake discs.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Audi A9323272071344_1 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the A9323272071344_1 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does A9323272071344_1 cover?

The manufacturer filed it against 3 model years: 2022 Audi Q5, 2021 Audi Q5, 2020 Audi Q5. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.