Audi bulletin A9123372071924_1
What it saysThis bulletin requests that technicians create a Pending Service Solutions record in the PSS database in instance where the phone audio is sporadically distorted for the driver of the vehicle. NHTSA’s full summary ↓
Audi filed this with NHTSA as a service bulletin dated Oct 26, 2023, received Nov 6, 2023, about the equipment. It names 4 model years (2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin requests that technicians create a Pending Service Solutions record in the PSS database in instance where the phone audio is sporadically distorted for the driver of the vehicle.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| A9123372071924_1 | Service bulletin | Oct 26, 2023 | 10244550 | PDF, 137 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 20 complaints with NHTSA since 2015. 11 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
2022 Audi S3 (8Y), ~35,000 miles. Vehicle developed “Gear selector malfunction. You may continue driving.” Dealer stated failure would eventually leave vehicle stranded. Gear selector replaced under partial goodwill. Immediately afterward, vehicle began experiencing communication faults U123100 and U123000 gateway module.
2022 Audi S3 · Electrical System · filed with NHTSA Feb 6, 2026 · ODI 11716117
I was driving my car on a city street when it all of sudden stopped. The car died without warning. I was about to complete a left hand turn into a shopping center parking lot. Thankfully there was not traffic headed towards me at the time or my son and I could have been hit. There wasn't any traffic nearby behind me.
2022 Audi A3 · Electrical System · filed with NHTSA Dec 2, 2025 · ODI 11702558
Repair (component replacement) performed under Audi recall 27BQ (or 27BQ_DLR_LAUNCH) for faulty starter-alternator that can cause immediate catastrophic failure of all electrical systems affecting powertrain, steering, suspension, safety features, and emissions equipment has failed after 12 months and 2,516 miles.
2022 Audi RS · Electrical System · filed with NHTSA Dec 15, 2025 · ODI 11704997
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group95 other manufacturer communications filed against these Audi models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Audi list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| A9124022062466_5 | Service bulletin | Apr 18, 2024 | This bulletin provides information when Apple CarPlay cannot be started using the Wi-Fi connection (Wireless Carplay). |
| A9124992073629_1 | Service bulletin | Apr 8, 2024 | This bulletin provides information when the Apple CarPlay connection is dropped repeatedly in short intervals. |
| SM 22-2024 | Service bulletin | Mar 29, 2024 | This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. |
| SM 21-2024 | Service bulletin | Mar 22, 2024 | This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. |
| A9124882073333_2 | Service bulletin | Mar 22, 2024 | This bulletin provides information when the wireless Audi Smartphone interface is inoperable. |
| SM 19-2024 | Service bulletin | Mar 19, 2024 | This special notice is to inform dealers to return the parts listed if it meets the criteria provided. |
| A9124872065485_6 | Service bulletin | Mar 13, 2024 | This bulletin provides information when there is interference on telephone calls that is synced with the engine's RPMs. |
| A9124852073333_1 | Service bulletin | Mar 12, 2024 | This bulletin provides information when the Audi Wireless Smartphone interface is inoperable. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Audi A9123372071924_1 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the A9123372071924_1 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does A9123372071924_1 cover?
The manufacturer filed it against 4 model years: 2022 Audi A3, 2022 Audi Q4 e-tron, 2022 Audi RS, 2022 Audi S3. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.