Audi bulletin A9123162069596_2
What it saysThis bulletin provides information for when the MIB3 pop-ups for massage functions are not displayed when the massage button is pressed. NHTSA’s full summary ↓
Audi filed this with NHTSA as a service bulletin dated Jul 24, 2023, received Aug 4, 2023, about the equipment. It names 4 model years (2020). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin provides information for when the MIB3 pop-ups for massage functions are not displayed when the massage button is pressed.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| A9123162069596_2 | Service bulletin | Jul 24, 2023 | 10240199 | PDF, 199 KB |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 8W1907063 | — | — |
Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Audi’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the infotainment for the 2020 A4 →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 260 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group58 other manufacturer communications filed against these Audi models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Audi list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| A9124022062466_5 | Service bulletin | Apr 18, 2024 | This bulletin provides information when Apple CarPlay cannot be started using the Wi-Fi connection (Wireless Carplay). |
| A9124992073629_1 | Service bulletin | Apr 8, 2024 | This bulletin provides information when the Apple CarPlay connection is dropped repeatedly in short intervals. |
| A9124882073333_2 | Service bulletin | Mar 22, 2024 | This bulletin provides information when the wireless Audi Smartphone interface is inoperable. |
| SM 19-2024 | Service bulletin | Mar 19, 2024 | This special notice is to inform dealers to return the parts listed if it meets the criteria provided. |
| A9124852073333_1 | Service bulletin | Mar 12, 2024 | This bulletin provides information when the Audi Wireless Smartphone interface is inoperable. |
| AVIN4PIN20240305 | Service bulletin | Mar 5, 2024 | Noise from front door trim panel while driving Low coolant warning in cluster, coolant level is correct Front window inoperative Air susp… |
| A9124822071923_2 | Service bulletin | Mar 4, 2024 | This Pending Service Solution (PSS) requests that technicians create a record in the PSS database in instances where the radio plays when th… |
| A9124772073135_1 | Service bulletin | Feb 23, 2024 | This Pending Service Solution (PSS) requests that a record be added to the PSS database in instances where the radio favorites are lost, sho… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Audi A9123162069596_2 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the A9123162069596_2 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does A9123162069596_2 cover?
The manufacturer filed it against 4 model years: 2020 Audi A4, 2020 Audi A5, 2020 Audi S4, 2020 Audi S5. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.