Audi bulletin A9123062010146_8
What it saysThis bulletin provides information for when an unpleasant odor is coming from the heating and ventilation system. NHTSA’s full summary ↓
Audi filed this with NHTSA as a service bulletin dated Jun 14, 2023, received Jul 10, 2023, about the visibility/wiper. It names 22 model years (2017–2020). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin provides information for when an unpleasant odor is coming from the heating and ventilation system.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| A9123062010146_8 | Service bulletin | Jun 14, 2023 | 10238241 | PDF, 507 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2017 Audi RS5.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 21 model years this bulletin names have filed 858 complaints with NHTSA since 2015. 10 of them name Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Panoramic roof glass exploded outwards while driving on the highway. No sign of rock damage or debris hitting. The glass is deformed outwards. The glass was sent towards the interior of the car. The sunroof shade was closed and many pieces of glass were caught by this otherwise the driver would have been hit by glass shards
2019 Audi SQ5 · Visibility/Wiper · filed with NHTSA Aug 30, 2024 · ODI 11611752
While driving the rear half of the sunroof exploded. With no warning there was a sudden, very load "pop". The sunroof pane had completely shattered and was only held in place by the aftermarket tint layer that had been applied. The mesh shade that sits below the sunroof kept any pieces from falling on us while driving.
2018 Audi SQ5 · Visibility/Wiper · filed with NHTSA Apr 21, 2023 · ODI 11518259
The contact owns a 2020 Audi A5. The contact stated while the vehicle was parked, it was noticed that the driver's side window had failed to remain up as intended. The vehicle was taken to a local dealer where it was diagnosed with a defective window regulator. The vehicle remained at the dealer unrepaired.
2020 Audi A5 · Visibility/Wiper · filed with NHTSA Aug 1, 2024 · ODI 11605986
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group62 other manufacturer communications filed against these Audi models under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Audi list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB_2080019_4 | Service bulletin | Sep 28, 2026 | This bulletin provides information when the AC system does not work; AC button automatically deactivates itself immediately. |
| TSB_2020552_15 | Service bulletin | Sep 22, 2026 | This bulletin provides service information regarding exterior glass cleaning. |
| TSB_2082227_2 | Service bulletin | Aug 11, 2026 | This bulletin provides service information for an HVAC malfunction and a remedy in cases where the symptom presents. |
| TSB_20741717_15 | Service bulletin | Aug 11, 2026 | This bulletin provides information on the GFF test plan required for AC compressor replacements regardless of the concern. |
| TSB_2079245_3 | Service bulletin | Aug 5, 2026 | This bulletin provides information when the windshield washer does not work. |
| TSB_2082938_1 | Service bulletin | Aug 4, 2026 | This bulletin provides informaiotn when the air conditioning deactivates AUTO mode after coasting. |
| TSB_2071007_2 | Service bulletin | Jul 31, 2026 | This bulleitn provides informaiton when there is louver broken on the air vent for chest. |
| TSB_2082227_1 | Service bulletin | Jun 4, 2026 | This bulletin provides service information for an HVAC malfunction and a remedy in cases where the symptom presents. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Audi A9123062010146_8 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the A9123062010146_8 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does A9123062010146_8 cover?
The manufacturer filed it against 22 model years: 2020 Audi A4, 2019 Audi A4, 2018 Audi A4, 2017 Audi A4, 2020 Audi A5, 2019 Audi A5 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.