Audi bulletin A9024262069054_2
What it saysThis bulletin provides information when the instrument cluster is blank when the vheicle is started, LED bar graphs are lit. NHTSA’s full summary ↓
Audi filed this with NHTSA as a service bulletin dated Sep 6, 2024, received Oct 28, 2024, about the electrical system. It names 10 model years (2018–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin provides information when the instrument cluster is blank when the vheicle is started, LED bar graphs are lit.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| A9024262069054_2 | Service bulletin | Sep 6, 2024 | 11009376 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 10 model years this bulletin names have filed 520 complaints with NHTSA since 2015. 164 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2018 Audi Q5, the 19 owners who gave an odometer reading for Electrical System reported it at a median of 48,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Electrical system failure due to water in the spare tire & battery well, purchased key fob, 2 auto batteries unable to program fob due to non compatible 1st battery, info display contact dealer, had the water extracted, there were no prior indicators of an upcoming issue until the morning of May 22,2026 when my vehicle wouldn't start so…
2020 Audi Q5 · Electrical System · filed with NHTSA Aug 21, 2026 · ODI 11758407
Heavy rain leaked into the cabin of my SUV,and damaged the module, no controls worked through the key fob, no start . I keep my SUV under cover 90% of the time. A recent wind storm damaged my car port that I usually keep it under, so lately it’s been outside more often, especially if wind is in the forecast.
2018 Audi SQ5 · Electrical System · filed with NHTSA Dec 29, 2024 · ODI 11632982
The contact owns a 2018 Audi Q5. The contact stated that the instrument panel went blank without warning and the indicators and gauges could not be viewed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 4,392. The VIN was unknown
2018 Audi Q5 · Electrical System · filed with NHTSA May 2, 2019 · ODI 11205281
In depth: 2018 Audi Q5 electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group604 other manufacturer communications filed against these Audi models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Audi list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB_2082223_5 | Service bulletin | Sep 30, 2026 | This bulletin provides information regarding software update KD2* 03.11.00/C (28.14.01). |
| TSB_2081477_7 | Service bulletin | Sep 30, 2026 | This bulletin provides an overview of the combined software updates for cluster 3; PPE/PPC. |
| TSB_2080988_4 | Service bulletin | Sep 30, 2026 | This bulletin provides information when the rear lid only opens/clolses slightly and then stops. |
| TSB_2080076_3 | Service bulletin | Sep 30, 2026 | This bulletin provides information when there is an engine warning lamp on; DTC P157000 is logged in the ECM. |
| TSB_2079976_3 | Service bulletin | Sep 30, 2026 | This bulletin provides information when there is occasionally audio output for entertainment when the vehicle is started. |
| TSB_2079975_3 | Service bulletin | Sep 30, 2026 | This bulletin provides informaiton when the sound output pauses automatically after starting the vehicle. |
| TSB_2079974_3 | Service bulletin | Sep 30, 2026 | This bulleitn provides informaiton when there is a translucent rectangle covering the center display. |
| TSB_2079972_4 | Service bulletin | Sep 30, 2026 | This bulletin provides information when the time does not autmotically update when daylight savings time begins or ends. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Audi A9024262069054_2 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the A9024262069054_2 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does A9024262069054_2 cover?
The manufacturer filed it against 10 model years: 2022 Audi Q5, 2021 Audi Q5, 2020 Audi Q5, 2019 Audi Q5, 2018 Audi Q5, 2022 Audi SQ5 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.