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Manufacturer communication · Service bulletin

Audi bulletin A5723122063376_3

What it saysThis bulletin provides information for when the message "Child lock: malfunction" is displayed in the instrument cluster, and DTC B14FF29 is stored in the rear door control modules. NHTSA’s full summary ↓

Audi filed this with NHTSA as a service bulletin dated Aug 8, 2023, received Sep 1, 2023, about the electrical system. It names 4 model years (2018–2021). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin provides information for when the message "Child lock: malfunction" is displayed in the instrument cluster, and DTC B14FF29 is stored in the rear door control modules.

Kind Service bulletin Manufacturer date Aug 8, 2023 Received by NHTSA Sep 1, 2023 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
A5723122063376_3Service bulletinAug 8, 202310241239PDF, 375 KB

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
5Q0 959 593——
5Q0 959 592 Fare installed, then the—eBay Motors →
5Q0 959 592K——
8W1 959 595 Dinstalled, then the applicable door control—eBay Motors →
5Q0 959 595 K——
5Q0959593F——
5Q0959593K——

Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches Audi’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the instrument cluster/panel for the 2021 Q3 →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 117 complaints with NHTSA since 2015. 34 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

My 2021 Audi Q3 SUV had been very dangerous to drive stalling, stopping on the highway and shuttering for about two weeks. While I was going about 70 miles an hour my vehicle stalled. It lead to me almost being killed and rear ended. My vehicle had been displaying a stop start malfunction code and check engine light.

2021 Audi Q3 · Electrical System · filed with NHTSA Feb 14, 2025 · ODI 11642776

The start stop feature needs to be deactivated otherwise the wheel locks up once stopped and vehicle does not move forward once foot releases off brake. The vehicle shuttered and RPM dial lit up and engine was revving once start stop was deactivated. Car had to be pulled over and shut off. Started again to move.

2020 Audi Q3 · Electrical System · filed with NHTSA Nov 18, 2020 · ODI 11375280

The entire air conditioning system had to be replaced at the tune of $2422. The car is only 5 1/2 years old and it was not covered under warranty. I have researched this issue online and there are numerous people complaining about this very same issue. Why haven't a recall been campaigned?

2018 Audi Q3 · Electrical System · filed with NHTSA Feb 2, 2024 · ODI 11569605

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

250 other manufacturer communications filed against the Audi Q3 under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Audi list.

NumberKindDatedNHTSA’s summary
TSB_2083444_1Service bulletinSep 30, 2026This TSB prvoides informaiton when there is a distance warning + ACC is not available/Audi pre sense fault; DTC U101400, B203200.
TSB_2068573_6Service bulletinSep 18, 2026This bulletin provides information when the rear parking sensor sometimes does not work, rear parking sensor loose, rear parking sensor faul…
TSB_2081074_2Service bulletinSep 15, 2026This bulletin provides information when the front assist intervenes.
TSB_2081476_3Service bulletinSep 14, 2026This bulletin provides information regarding driver assist systems: emergency assist intervention.
TSB_2083188_1Service bulletinSep 9, 2026This bulletin is a help guide for Audi connect remote start.
TSB_2083195_1Service bulletinSep 8, 2026This bulletin provides information about connection problems with Bluetooth and/or the Audi Smartphone Interface.
TSB_2083174_1Service bulletinSep 2, 2026This bulletin provides information if an over-the-air (OTA) is not successful.
TSB_2083173_1Service bulletinSep 2, 2026This bulletin provides information about the combined software update for the new Q3 02.14.00/A (VR 2.4).

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Audi A5723122063376_3 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the A5723122063376_3 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does A5723122063376_3 cover?

The manufacturer filed it against 4 model years: 2021 Audi Q3, 2020 Audi Q3, 2019 Audi Q3, 2018 Audi Q3. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.