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Manufacturer communication · Service campaign

Audi service campaign 97PB

Audi filed this with NHTSA as a service campaign dated Jun 4, 2024, received Jul 2, 2024, about the unknown or other — 4 documents under this number: Circular 97PB, Dealer 97PB. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Due to the installation of an incorrect accessory rearview mirror, the toll module and exterior side mirror auto-dimming functions were disabled. To correct these issues, dealers will replace the rearview mirror assembly with the correct part at no cost to customers.

Manufacturer campaign id 97PB Kind Service campaign (also filed as Other) Manufacturer date Jun 4, 2024 Received by NHTSA Jul 2, 2024 Components Unknown Or Other First dated Jun 3, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
Circular 97PBService campaignJun 4, 202411002990not yet checked
Circular 97PBService campaignJun 4, 202411002921not yet checked
Dealer 97PBOtherJun 3, 202411002994not yet checked
Dealer 97PBOtherJun 3, 202411002925not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Audi 97PB a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 97PB repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 97PB cover?

The manufacturer filed it against 1 model year: 2024 Audi Q8 e-tron. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.