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Manufacturer communication · Service campaign

Audi service campaign 93SG

Audi filed this with NHTSA as a service campaign dated Oct 29, 2024, received Nov 6, 2024, about the unknown or other — 5 documents under this number: Q5 Inst 93SG, Circular 93SG, Dealer 93SG_20241218, Circular 93SG_20241218 and more. It names 2 model years (2024–2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

An erroneous warning message may appear in the instrument cluster due to overly sensitive diagnostic software. The message is accompanied by a fault stored in the control unit for high-voltage battery charging, which also prevents charging at 100% with a 110V cable. A software update will be performed to address this issue. Updated claiming instructions Included Appendix A with updated B200000 fault clearing instructions

Manufacturer campaign id 93SG Kind Service campaign Manufacturer date Oct 29, 2024 Received by NHTSA Nov 6, 2024 Components Unknown Or Other First dated Oct 28, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
Q5 Inst 93SGService campaignOct 29, 202411009996not yet checked
Circular 93SGService campaignOct 29, 202411009986not yet checked
Dealer 93SG_20241218Service campaignOct 28, 202411012551not yet checked
Circular 93SG_20241218Service campaignOct 28, 202411012544not yet checked
Dealer 93SGService campaignOct 28, 202411009993not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Audi 93SG a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 93SG repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 93SG cover?

The manufacturer filed it against 2 model years: 2025 Audi Q5, 2024 Audi Q5. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.