Audi service campaign 93SG
What it saysAn erroneous warning message may appear in the instrument cluster due to overly sensitive diagnostic software. NHTSA’s full summary ↓
Audi filed this with NHTSA as a service campaign dated Oct 29, 2024, received Nov 6, 2024 — 5 documents under this number: Q5 Inst 93SG, Circular 93SG, Dealer 93SG_20241218, Circular 93SG_20241218 and 1 more. It names 2 model years (2024–2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationAn erroneous warning message may appear in the instrument cluster due to overly sensitive diagnostic software. The message is accompanied by a fault stored in the control unit for high-voltage battery charging, which also prevents charging at 100% with a 110V cable. A software update will be performed to address this issue. Updated claiming instructions Included Appendix A with updated B200000 fault clearing instructions
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| Q5 Inst 93SG | Service campaign | Oct 29, 2024 | 11009996 | |
| Circular 93SG | Service campaign | Oct 29, 2024 | 11009986 | |
| Dealer 93SG_20241218 | Service campaign | Oct 28, 2024 | 11012551 | not found |
| Circular 93SG_20241218 | Service campaign | Oct 28, 2024 | 11012544 | not found |
| Dealer 93SG | Service campaign | Oct 28, 2024 | 11009993 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 82 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Audi 93SG a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 93SG repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 93SG cover?
The manufacturer filed it against 2 model years: 2025 Audi Q5, 2024 Audi Q5. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.