Audi service campaign 57DN
What it saysVehicles manufactured within a specific period may have an intermittently occurring software error which could lead to the message “Power unit start system: fault. NHTSA’s full summary ↓
Audi filed this with NHTSA as a service campaign dated Jul 16, 2024, received Aug 6, 2024 — 2 documents under this number: Circular 57DN, Dealer 57DN. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
Get the next Audi Q8 e-tron bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
Vehicles manufactured within a specific period may have an intermittently occurring software error which could lead to the message “Power unit start system: fault. Please contact workshop” being displayed in the instrument cluster and a diagnostic trouble code stored, even though there is no actual malfunction in the vehicle. Under this service action, dealers will install a software update to address the issue.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| Circular 57DN | Service campaign | Jul 16, 2024 | 11005984 | |
| Dealer 57DN | Service campaign | Jul 15, 2024 | 11005985 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Audi bulletins for the Q8 e-tron
A weekly email, sent only in a week when Audi files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 1 complaint with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Audi 57DN a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 57DN repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 57DN cover?
The manufacturer filed it against 1 model year: 2024 Audi Q8 e-tron. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.