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Manufacturer communication · Service bulletin

Acura bulletin BTI&10302023901

What it saysDealer Message - American Honda Motor Co., Inc. NHTSA’s full summary ↓

Acura filed this with NHTSA as a service bulletin dated Oct 30, 2023, received Nov 1, 2023, about the exterior lighting. It names 3 model years (2019–2021). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2021 RDXs with a client complaint of moisture/condensation in the headlights. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Kind Service bulletin Manufacturer date Oct 30, 2023 Received by NHTSA Nov 1, 2023 Components Exterior Lighting

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
BTI&10302023901Service bulletinOct 30, 202310244664PDF, 48 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Acura files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 910 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the exterior lighting

Source: same model, same component group

8 other manufacturer communications filed against the Acura RDX under the same component group (exterior lighting), newest first.

NumberKindDatedNHTSA’s summary
BTI&03102024902Service bulletinMar 10, 2024Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019 RDXs with a client complaint of moisture/condensation in…
BTI&02152024902Service bulletinFeb 15, 2024Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019 RDXs with a client complaint of moisture/condensation in…
BTI&02012024901Service bulletinFeb 1, 2024Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019 RDXs with a client complaint of moisture/condensation in…
BTI&01172024901Service bulletinJan 17, 2024Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019 RDXs with a client complaint of moisture/condensation in…
BTI&01042024901Service bulletinJan 4, 2024Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019 RDXs with a client complaint of moisture/condensation in…
BTI&11272023905Service bulletinNov 27, 2023Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2021 RDXs with a client complaint of moisture/condensati…
BTI&10062023901Service bulletinOct 6, 2023Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020 RDXs with a client complaint of moisture/condensation in…
BTI&09212023905Service bulletinSep 21, 2023Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020 RDXs with a client complaint of moisture/condensation in…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Acura, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Acura BTI&10302023901 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the BTI&10302023901 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.

Which vehicles does BTI&10302023901 cover?

The manufacturer filed it against 3 model years: 2021 Acura RDX, 2020 Acura RDX, 2019 Acura RDX. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.