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Manufacturer communication · Service bulletin

Acura bulletin BTI&10132021903

Acura filed this with NHTSA as a service bulletin dated Oct 13, 2021, received Oct 19, 2021, about the suspension. It names 8 model years (2017–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 ILXs, 2022 MDXs & 2017-2018 RDXs with a client complaint of front suspension/damper noise. Noise can be described as knock, clunk, rattle, thump or creak. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Kind Service bulletin Manufacturer date Oct 13, 2021 Received by NHTSA Oct 19, 2021 Components Suspension

Document filed under this number

DocumentKindDatedNHTSA id
BTI&10132021903Service bulletinOct 13, 202110202330

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Acura BTI&10132021903 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the BTI&10132021903 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does BTI&10132021903 cover?

The manufacturer filed it against 8 model years: 2021 Acura ILX, 2020 Acura ILX, 2019 Acura ILX, 2018 Acura ILX, 2017 Acura ILX, 2022 Acura MDX and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.