Acura bulletin BTI&09192023902
What it saysDealer Message - American Honda Motor Co., Inc. NHTSA’s full summary ↓
Acura filed this with NHTSA as a service bulletin dated Sep 19, 2023, received Sep 26, 2023, about the suspension. It names 2 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Acura MDX bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 MDXs with a client complaint of front suspension noise coming from the front when turning left and/or right. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| BTI&09192023902 | Service bulletin | Sep 19, 2023 | 10242865 | PDF, 48 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Acura bulletins for the MDX
A weekly email, sent only in a week when Acura files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 92 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the suspension
Source: same model, same component group25 other manufacturer communications filed against the Acura MDX under the same component group (suspension), newest first. The eight newest are listed; the rest are on the Acura list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| BTI&01142026903 | Other | Jan 14, 2026 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 MDX Type S’s with a client complaint of a stuck str… |
| BTI&05272025901 | Other | May 27, 2025 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 MDXs with a client complaint of a front suspension… |
| BTI&09202024901 | Other | Sep 21, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 MDX Type S's & 2021-2025 TLX ADV's or Type S's with… |
| BTI&09102024901 | Other | Sep 10, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 MDX Type S's & 2021-2025 TLX ADV's or Type S's with… |
| BTI&09062024901 | Other | Sep 6, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 MDX Type S's & 2021-2025 TLX ADV's or Type S's with… |
| BTI&05032024901 | Other | May 3, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 MDXs with a client complaint of suspension noise co… |
| BTI&03292024901 | Service bulletin | Mar 29, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 MDXs with a client complaint of suspension noise co… |
| BTI&03132024901 | Service bulletin | Mar 13, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 MDXs with a client complaint of suspension noise co… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Acura, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Acura BTI&09192023902 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the BTI&09192023902 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.
Which vehicles does BTI&09192023902 cover?
The manufacturer filed it against 2 model years: 2024 Acura MDX, 2023 Acura MDX. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.