Acura bulletin BBTS28851
What it saysTech Line Summary Article - Customers are complaining of a clicking noise from front of vehicle while turning at low speeds. NHTSA’s full summary ↓
Acura filed this with NHTSA as a manufacturer communication dated Jul 18, 2026, received Jul 23, 2025, about the steering — 2 documents under this number. It names 4 model years (2022–2025). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationTech Line Summary Article - Customers are complaining of a clicking noise from front of vehicle while turning at low speeds. This is a temporary solution to address the issue.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| BBTS28851 | Service bulletin | Jul 18, 2026 | 11035226 | PDF, 690 KB |
| BBTS28851 | Other | Jul 17, 2025 | 11020862 | PDF, 1,344 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 393 complaints with NHTSA since 2015. 23 of them name Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I was driving in the far right lane on the Van Wyck Expressway when suddenly my steering wheel locked up on me along with the following error messages displayed on the odometer: 1. Collision mitigation braking system problem. See your dealer 2. Road Departure mitigation problem. See your Dealer 3. Low Speed braking control problem.
2024 Acura MDX · Steering · filed with NHTSA Jan 16, 2026 · ODI 11711323
LOSS OF POWER STEERING AND BRAKING ASSIST REDUCED. My spouse was driving our 2023 MDX approximately 45mph when she ran over a recessed manhole cover which created a bump. The MDX lossed power steering and brake performance reduced. The vehicle was very difficult to turn at that point.
2023 Acura MDX · Steering · filed with NHTSA Sep 8, 2025 · ODI 11685722
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group1 other manufacturer communication filed against the Acura MDX under the same component group (steering), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| B23-019 | Service bulletin | Sep 28, 2023 | Service Bulletin - A clunk, click, or knock type of sound is heard from the steering area while turning due to an outer tie rod end nut that… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Acura, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Acura BBTS28851 a recall?
No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the BBTS28851 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.
Which vehicles does BBTS28851 cover?
The manufacturer filed it against 4 model years: 2025 Acura MDX, 2024 Acura MDX, 2023 Acura MDX, 2022 Acura MDX. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.