Acura bulletin BBOM08312023901
What it saysDealer Message - Torque converters may not have been manufactured to proper specifications. NHTSA’s full summary ↓
Acura filed this with NHTSA as a service bulletin dated Aug 31, 2023, received Sep 6, 2023, about the power train. It names 2 model years (2017–2018). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationDealer Message - Torque converters may not have been manufactured to proper specifications. As a result, the torque converter lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in the MIL illuminating and set DTC P0741 Torque Converter Clutch Circuit Performance or Stuck OFF.
Trouble codes it names: P0741
One of the 432 warranty extensions and special-coverage programs on file — every make, with the term each runs to.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| BBOM08312023901 | Service bulletin | Aug 31, 2023 | 10241881 | PDF, 45 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 158 complaints with NHTSA since 2015. 59 of them name Power Train, Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2017 Acura Rdx. The contact stated while driving 45 MPH, the vehicle failed to accelerate and loss motive power. The vehicle coasted to a stop. The vehicle was restarted and operated as designed for less than one minute before the failure recurred. The contact stated the failure reoccurred at 35-40 MPH.
2017 Acura RDX · Engine · filed with NHTSA Oct 19, 2020 · ODI 11365183
This is a history of getting work done on my car, the transmission hesitates and shifts very hard into the next gear, a software update was done to correct the issues and after 1100 miles it was back.
2018 Acura RDX · Power Train · filed with NHTSA Feb 28, 2023 · ODI 11509600
Turning in a field chamin the roads my auto slided. Later apparead the "AWD" note. What dose it mean?
2017 Acura RDX · Power Train · filed with NHTSA Jan 10, 2021 · ODI 11387386
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group3 other manufacturer communications filed against the Acura RDX under the same component group (power train), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| ONL6T806032025 Acura Form | Other | Jun 4, 2025 | Owner Notification Letter - Under certain circumstances, the torque converter lock-up clutch cannot provide adequate holding force due to pr… |
| ONL6T806032025 Acura Lett | Other | Jun 3, 2025 | Owner Notification Letter - Under certain circumstances, the torque converter lock-up clutch cannot provide adequate holding force due to pr… |
| B23-010 | Service bulletin | Mar 27, 2024 | Service Bulletin - Under certain circumstances, the vehicle may experience driveability concerns. This may result in the following DTCâs t… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Acura, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Acura BBOM08312023901 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the BBOM08312023901 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.
Which vehicles does BBOM08312023901 cover?
The manufacturer filed it against 2 model years: 2018 Acura RDX, 2017 Acura RDX. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.