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Manufacturer communication · Service bulletin

Acura bulletin BBOM06232023902

What it saysDealer Message - A coaxial cable terminal was not manufactured to proper specifications. NHTSA’s full summary ↓

Acura filed this with NHTSA as a service bulletin dated Jun 23, 2023, received Jun 28, 2023, about the electrical system. It names 2 model years (2019–2020). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Dealer Message - A coaxial cable terminal was not manufactured to proper specifications. An improperly manufactured terminal may lead to poor communication in the media oriented system transport (MOST) bus network which can potentially affect the audio sound quality.

One of the 429 warranty extensions and special-coverage programs on file — every make, with the term each runs to.

Kind Service bulletin Manufacturer date Jun 23, 2023 Received by NHTSA Jun 28, 2023 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
BBOM06232023902Service bulletinJun 23, 202310238229PDF, 44 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 788 complaints with NHTSA since 2015. 66 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2019 Acura RDX, the 13 owners who gave an odometer reading for Electrical System reported it at a median of 6,250 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

Trying to overtake slower car on two lane road at approximately 60mph, car lost all power went into "limp mode" forced to find way off road on busy road. Using 93 octane gas, sunny day. Waited few minutes restarted vehicle. Extremely dangerous situation

2019 Acura RDX · Electrical System · filed with NHTSA Apr 29, 2019 · ODI 11204315

The contact owns a 2020 Acura Rdx. The contact stated while driving 35 MPH, while depressing the accelerator pedal the vehicle failed to accelerate. The contact stated several unknown warning lights were illuminated.

2020 Acura RDX · Electrical System · filed with NHTSA Aug 10, 2020 · ODI 11348392

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

14 other manufacturer communications filed against the Acura RDX under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Acura list.

NumberKindDatedNHTSA’s summary
D.1.6.4Over-the-air updateMay 18, 2026Over The Air Update - Vehicles equipped with the System Updates application are capable of downloading and installing Over the Air System Up…
F.1.4.1Over-the-air updateJan 21, 2026Over the Air System Update - System updates contain upgrades that fix operational errors and/or provide a variety of enhancements, which add…
B24-045Service bulletinDec 18, 2024Service Bulletin - A coaxial cable terminal was not manufactured to proper specifications. An improperly manufactured terminal may lead to p…
B23-025Service bulletinDec 18, 2024Service Bulletin - A coaxial cable terminal was not manufactured to proper specifications. An improperly manufactured terminal may lead to p…
B24-058Service bulletinDec 17, 2024Service Bulletin - Under certain circumstances when reversing near a chain-link fence or highly reflective surfaces, a parking and back-up s…
ONL6M309172024OtherSep 18, 2024Owner Notification Letter - A coaxial cable terminal was not manufactured to proper specifications. An improperly manufactured terminal may…
BBOM07302024902OtherJul 30, 2024Dealer Message - A coaxial cable terminal was not manufactured to proper specifications. An improperly manufactured terminal may lead to poo…
BTI&09192023901Service bulletinSep 19, 2023Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 RDXs with a client complaint of the center infotain…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Acura, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Acura BBOM06232023902 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the BBOM06232023902 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.

Which vehicles does BBOM06232023902 cover?

The manufacturer filed it against 2 model years: 2020 Acura RDX, 2019 Acura RDX. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.