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Manufacturer communication · Service bulletin

Ram bulletin 08-231-26

What it saysService Air Suspension Message Customers may experience the following: SYMPTOM: "Service Air Suspension" warning message after altering ride height using the digital buttons on the **Display Screen Module (DSM).** NHTSA’s full summary ↓

Ram filed this with NHTSA as a service bulletin dated Aug 25, 2026, received Jun 16, 2026, about the suspension — 4 documents under this number: 08-231-26 REV. C, 08-231-26 REV. B, 08-231-26 REV. A and 1 more. It names 1 model year (2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Service Air Suspension Message Customers may experience the following: SYMPTOM: ● "Service Air Suspension" warning message after altering ride height using the digital buttons on the **Display Screen Module (DSM).**

Kind Service bulletin Manufacturer date Aug 25, 2026 Received by NHTSA Jun 16, 2026 Components Suspension, Electrical System First dated Jun 5, 2026

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
08-231-26 REV. CService bulletinAug 25, 202611036743not found
08-231-26 REV. BService bulletinJul 10, 202611035040PDF
08-231-26 REV. AService bulletinJun 16, 202611034316PDF
08-231-26Service bulletinJun 5, 202611033872PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 96 complaints with NHTSA since 2015. 47 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

While driving the driver instrument cluster screen went black. After approximately 10 seconds the theft alarm arm red light went red. Then the TPMS tire warning light lit. Then the instrument cluster screen went back to normal operation

2026 Ram 1500 · Electrical System · filed with NHTSA Mar 7, 2026

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the suspension

Source: same model, same component group

17 other manufacturer communications filed against the Ram 1500 under the same component group (suspension), newest first. The eight newest are listed; the rest are on the Ram list.

NumberKindDatedNHTSA’s summary
112652Service bulletinJun 10, 2026SHOCK ABSORBER - SUSPENSION
112651Service bulletinJun 10, 2026SHOCK ABSORBER - SUSPENSION
S2602000004Service bulletinApr 24, 2026Excessive Payload Message In Cluster Display Appears Even After Owner Removes The Cargo.
S2502000001Service bulletinDec 1, 2025Lower Ball Joint / Lower Control Arm Servicing Updates.
02-002-25 REV. AService bulletinSep 12, 2025"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
106352Service bulletinSep 2, 2025SHOCK ABSORBER – SUSPENSION & SHOCKS - REAR
02-001-25Service bulletinFeb 25, 2025"Front Lower Control Arm Stabilizer Link Noise Customers may experience the following: ● Rattle or clunk noise coming from the front end of…
17-002-25Service bulletinFeb 11, 2025"Rear Air Spring Leak Customers may experience the following: ● An air leak from the rear air springs is causing the vehicle to lean to the…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ram 08-231-26 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 08-231-26 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 08-231-26 cover?

The manufacturer filed it against 1 model year: 2026 Ram 1500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.