Mazda bulletin SA-026-24
What it saysA customer may complain of a rattle noise from the right side of the dash. NHTSA’s full summary ↓
Mazda filed this with NHTSA as a service bulletin dated Apr 24, 2024, received May 3, 2024, about the air bags. It names 10 model years (2019–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationA customer may complain of a rattle noise from the right side of the dash. The noise may be coming from the passenger side airbag.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SA-026-24 | Service bulletin | Apr 24, 2024 | 10254098 | PDF, 4,157 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 10 model years this bulletin names have filed 449 complaints with NHTSA since 2015. 14 of them name Air Bags — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I recently received a warning on the dashboard that there is an airbag malfunction and needs to be taken in to get serviced. The warning continues to appear. This appears similar to a recent recall of 2024-2025 Mazda 3s and CX-30s, but there does not appear to be a recall issued for 2022 Mazda 3 models.
2022 Mazda Mazda3 · Air Bags · filed with NHTSA Jul 22, 2025
The vehicle was badly rear ended and the airbags didn't deploy. The dashboard indicated an "airbag malfunction" after the collision happened. The failure of the airbags put myself and my passengers at serious risk; if we weren't wearing our seatbelts, which we were, we would have been gravely injured.
2021 Mazda Mazda3 · Air Bags · filed with NHTSA Jun 11, 2022
While driving at approximately 20 mph on a residential road during slushy conditions, the side curtain airbags deployed without warning. There was no collision, no impact, and no indication of a rollover or crash. A police officer arrived and completed a report, which noted no crash had occurred.
2023 Mazda CX-30 · Air Bags · filed with NHTSA Mar 21, 2025
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the air bags
Source: same model, same component group3 other manufacturer communications filed against these Mazda models under the same component group (air bags), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SA-026-24b | Service bulletin | Nov 26, 2024 | A customer may complain of a rattle noise from the right side of the dash. The noise may be coming from the passenger side airbag. |
| 08-003-23a | Service bulletin | Jul 26, 2023 | Some vehicles may exhibit that the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or B1127:13… |
| 08-003-23 | Service bulletin | May 17, 2023 | Some vehicles may exhibit that the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or B1127:13… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mazda SA-026-24 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SA-026-24 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SA-026-24 cover?
The manufacturer filed it against 10 model years: 2023 Mazda CX-30, 2022 Mazda CX-30, 2021 Mazda CX-30, 2020 Mazda CX-30, 2023 Mazda CX-50, 2023 Mazda Mazda3 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.