Mazda bulletin 09-008-24
What it saysSome vehicles may exhibit that the tilt switch knob on the power seat does not return to its original position after operating it and/or a stick-slip noise may occur when operating the power seat tilt switch. NHTSA’s full summary ↓
Mazda filed this with NHTSA as a service bulletin dated Feb 2, 2024, received Mar 5, 2024, about the seats. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Some vehicles may exhibit that the tilt switch knob on the power seat does not return to its original position after operating it and/or a stick-slip noise may occur when operating the power seat tilt switch. This may be caused by the frictional resistance of the tilt switch knob increasing in a low-temperature environment. To eliminate this concern, a solid film lubricant has been applied to the switch knob to reduce the friction.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 09-008-24 | Service bulletin | Feb 2, 2024 | 10251300 | PDF, 409 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| KSR7-88-1H5 | Knob (L), Knuckle 1 Black | — | eBay Motors → |
| KSR7-88-1G5 | Knob (R), Knuckle 1 Black | — | eBay Motors → |
Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches Mazda’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 440 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seats
Source: same model, same component group14 other manufacturer communications filed against the Mazda CX-90 under the same component group (seats), newest first. The eight newest are listed; the rest are on the Mazda list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 09-017-26a | Service bulletin | Aug 11, 2026 | This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 09-017/26 05/20/26 DESCRIPTION Some c… |
| 09-017-26 | Service bulletin | May 21, 2026 | Some customers may complain that a rattling noise is heard from the second seat while driving under various vehicle speeds and road conditio… |
| SA-010-26 | Service bulletin | Feb 25, 2026 | This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-063/23 10/16/23 Customers may repor… |
| 09-001-26 | Service bulletin | Jan 7, 2026 | There are wrinkles on the leather seat cushion and/or seat back surface at PDI, when new vehicle is delivered, or when new upholstery is ins… |
| 09-022-25b | Service bulletin | Sep 26, 2025 | Some vehicles may exhibit a crack in the door side of the front seat cushion trim. This may be caused by the door-side surface of the cushio… |
| 09-022-25 | Service bulletin | May 7, 2025 | This may be caused by the door-side surface of the cushion trim being folded and compressed when exiting the vehicle and by the surface of t… |
| SA-041-24 | Service bulletin | Jul 25, 2024 | Some customers may experience the automatic seat position adjustment operation being interrupted when adjusting the seat position using the… |
| 09-036-24 | Service bulletin | Jul 18, 2024 | At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. NO… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mazda 09-008-24 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 09-008-24 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 09-008-24 cover?
The manufacturer filed it against 1 model year: 2024 Mazda CX-90. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built before 2 Nov 2023 — the build date is on the certification label in the driver’s door jamb.