Mazda bulletin 02-002-26
What it saysSome vehicles may exhibit a creaking or squeaking noise from the lower control arm at the front suspension when traveling over a bump while turning at low-speed. NHTSA’s full summary ↓
Mazda filed this with NHTSA as a service bulletin dated May 27, 2026, received Jun 2, 2026, about the suspension. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Mazda CX-90 bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Some vehicles may exhibit a creaking or squeaking noise from the lower control arm at the front suspension when traveling over a bump while turning at low-speed. A stick-slip phenomenon may occur between the stopper rubber (2) and the bracket (3) in the front lower arm (rear) (1). To eliminate this concern: Grease has been applied to the stopper rubber. Dust covers have been installed to the lower arm. The mounting hole size of the lower arm bracket has been modified.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 02-002-26 | Service bulletin | May 27, 2026 | 11033112 | PDF, 1,025 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| KBY0-34-4DX | Cover, Dust Set 1 Set includes ( 2), ( 2) | — | eBay Motors → |
| KBY0-34-4D1 | — | — | eBay Motors → |
| KBY0-34-4D2 | — | — | eBay Motors → |
| KBY0-34-4P1 | Page 9 of | — | eBay Motors → |
| KBY0-34-4P2 | Page 9 of | — | eBay Motors → |
Read by machine from the document NHTSA serves (10 pages), read Sep 29, 2026. A part number is shown only where it matches Mazda’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Mazda bulletins for the CX-90
A weekly email, sent only in a week when Mazda files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 440 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the suspension
Source: same model, same component group17 other manufacturer communications filed against the Mazda CX-90 under the same component group (suspension), newest first. The eight newest are listed; the rest are on the Mazda list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 02-001-26 | Service bulletin | Apr 30, 2026 | Some customers may complain that an abnormal noise is heard from the front suspension when driving on rough road surfaces or when passing ov… |
| SA-057-25 | Service bulletin | Dec 5, 2025 | A technician may report that DTC U0415:68 - VCM (Vehicle Control Module) cannot be cleared after replacing the DSC… |
| 02-002-25a | Service bulletin | Sep 25, 2025 | Some vehicles may experience a knocking noise from the front suspension when driving on a rough road or traveling over bumps. This noise is… |
| 02-002-25 | Service bulletin | Jul 4, 2025 | Some vehicles may experience a knocking noise from the front suspension when driving on a rough road or traveling over bumps. This noise is… |
| 02-001-25a | Service bulletin | May 29, 2025 | Some vehicles may exhibit a creaking or squeaking noise from the lower control arm at the front suspension when traveling over a bump while… |
| MSP62 | Service campaign | Mar 12, 2025 | MSP62 - MAZDA SERVICE PROGRAM - 2024 CX-90 - ABNORMAL NOISE FROM FRONT OF VEHICLE. Mazda Motor Corporation has decided to conduct a Mazda Se… |
| 02-001-25 | Service bulletin | Mar 11, 2025 | Some vehicles may exhibit a creaking or squeaking noise from the lower control arm at the front suspension when traveling over a bump while… |
| 02-002-24 | Service bulletin | Apr 12, 2024 | TSB 02-002/24 Parts Change: CX-90 ABNORMAL NOISE FROM VEHICLE FRONT WHEN TRAVELING OVER A BUMP WHILE TURNING IN LOW-SPEED Please be aware t… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mazda 02-002-26 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 02-002-26 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 02-002-26 cover?
The manufacturer filed it against 1 model year: 2024 Mazda CX-90. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built before 2 Aug 2023 — the build date is on the certification label in the driver’s door jamb.