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Manufacturer communication · Service bulletin

Kia bulletin WTY030_DP

What it saysDEALER PRINCIPAL MEMO -This document is the announcement to the dealer principals that Kia is extending the New Vehicle Limited Warranty coverage for the halogen headlamp assembly in certain 2020 MY Telluride LX/S/EX… NHTSA’s full summary ↓

Kia filed this with NHTSA as a service bulletin dated Apr 24, 2023, received Apr 28, 2023, about the exterior lighting. It names 1 model year (2020). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Coverage 15 years or 150,000 miles, whichever comes first “…MY Telluride LX/S/EX vehicles from 5 years / 60,000 miles to 15 years / 150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.”
Cost to the owner This warranty extension addresses, at no cost to the customer, the potential failure of the halogen headlamp assembly, which may cause a loss of high-beam functionality.

Picked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.

WARRANTY EXTENSION: DEALER PRINCIPAL MEMO -This document is the announcement to the dealer principals that Kia is extending the New Vehicle Limited Warranty coverage for the halogen headlamp assembly in certain 2020 MY Telluride LX/S/EX vehicles from 5 years / 60,000 miles to 15 years / 150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension addresses, at no cost to the customer, the potential failure of the halogen headlamp assembly, which may cause a loss of high-beam functionality.

One of the 357 warranty extensions and special-coverage programs on file — every make, with the term each runs to.

Kind Service bulletin Manufacturer date Apr 24, 2023 Received by NHTSA Apr 28, 2023 Components Exterior Lighting, Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
WTY030_DPService bulletinApr 24, 202310235109PDF, 103 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Kia files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 764 complaints with NHTSA since 2015. 243 of them name Exterior Lighting, Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2020 Kia Telluride, the 33 owners who gave an odometer reading for Exterior Lighting reported it at a median of 12,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

The headlights at night are poor. They do not illuminate traffic signs such as: speed limit, stop, street/highway info, yield, warning, etc. when you approach a the upside of a hill, visibility is limited to 30-50 feet. Side vision when turning is non-existent. This occurs at night when in motion and stopped

2020 Kia Telluride · Exterior Lighting · filed with NHTSA Sep 16, 2019

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the exterior lighting

Source: same model, same component group

3 other manufacturer communications filed against the Kia Telluride under the same component group (exterior lighting), newest first.

NumberKindDatedNHTSA’s summary
PS770Service bulletinAug 9, 2024This Pitstop provides information regarding the disposal of the headlamp assembly desiccant/absorbent pack(s) on some 2020-2024MY Telluride…
WTY030_QAService bulletinOct 13, 2023TECHNICAL SERVICE BULLETIN: HALOGEN HEADLAMP REPLACEMENT - This bulletin has been revised to include additional information. New/revised sec…
WTY030_DPSMService bulletinApr 24, 2023WARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia WTY030_DP a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the WTY030_DP repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does WTY030_DP cover?

The manufacturer filed it against 1 model year: 2020 Kia Telluride. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.