Jeep bulletin S2402000003
What it saysFront Control Arm Bushing Has Rubber Peeled Away From The Bushing. NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Nov 22, 2024, about the suspension. It names 2 model years (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationFront Control Arm Bushing Has Rubber Peeled Away From The Bushing.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2402000003 | Service bulletin | Nov 22, 2024 | 11010746 | PDF, 143 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2024 Jeep Cherokee.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 85 complaints with NHTSA since 2015.
Suspension geometry is wrong causing rapid tire wear and heat. Dealership says it’s normal wear for this car with air ride suspension and engine power. I’ve had the alignment checked multiple times and told it is correct. This is causing excessive wear of the tires and causes a bad vibration like a tire belt is broken.
2024 Jeep Wagoneer · Suspension · filed with NHTSA Aug 9, 2026
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the suspension
Source: same model, same component group11 other manufacturer communications filed against these Jeep models under the same component group (suspension), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 02-001-26 REV. A | Service bulletin | May 22, 2026 | Front Suspension RattleCustomers may experience the following: Customers may experience the following: ● Rattle noise in the front side of t… |
| 9100748 | Service bulletin | Dec 18, 2025 | Before replacing front strut assembly components for a noise issue, please inspect the front upper strut mount bushings (LT/RT) by removing… |
| 109174 | Service bulletin | Dec 17, 2025 | STABILIZER BAR ASSY - FRT SUSPENSION and STABILIZER BAR – FRONT and LINK - STABILIZER BAR |
| S2502000001 | Service bulletin | Dec 1, 2025 | Lower Ball Joint / Lower Control Arm Servicing Updates. |
| 02-002-25 REV. A | Service bulletin | Sep 12, 2025 | "Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. " |
| 08-158-25 | Service bulletin | May 16, 2025 | "Flash: Air Suspension Control Module (ASCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the veh… |
| S2302000001 | Service bulletin | Nov 22, 2024 | Service Air Suspension Message In Cluster. Ride Height Sensor and System Performance Diagnostic Trouble Code(s) (DTCs) In Below Freezing Tem… |
| 08-124-24 | Service bulletin | May 11, 2024 | "Flash: Air Suspension Control Module (ASCM) Updates Customers may experience: ● After towing a heavy load above the protection limit, the a… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep S2402000003 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2402000003 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does S2402000003 cover?
The manufacturer filed it against 2 model years: 2024 Jeep Wagoneer, 2024 Jeep Cherokee. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.