Stellantis bulletin S2321000009
What it saysMalfunction Indicator Lamp (MIL) Illuminated. NHTSA’s full summary ↓
Stellantis filed this with NHTSA as a service bulletin dated Nov 2, 2023, received Oct 30, 2023, about the power train — 3 documents under this number. It names 6 model years across Jeep, Ram and Dodge (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Jeep · Ram · Dodge.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationMalfunction Indicator Lamp (MIL) Illuminated. Active Diagnostic Trouble Code (DTC) P1DB7-00 ? Torque Converter Clutch Performance, Set.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2321000009 | Service bulletin | Nov 2, 2023 | 10248859 | not found |
| S2321000009 | Service bulletin | Sep 29, 2023 | 10248583 | not found |
| S2321000009 | Service bulletin | Sep 29, 2023 | 10244422 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themJeep 2 model years
Ram 2 model years
Dodge 2 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 1,973 complaints with NHTSA since 2015. 943 of them name Electrical System, Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2023 Jeep Grand Cherokee, the 31 owners who gave an odometer reading for Electrical System reported it at a median of 18,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Was sitting at a light (auto engine shut-off was on). When the light turned green, lifted off the break to push the gas to go. Truck shut off, all lights on the dashboard lit up and truck was automatically shifted into park with emergency brake on. Attempted to restart the truck several times. Truck finally started after 8th attempt.
2022 Ram 1500 · Power Train · filed with NHTSA May 25, 2022
Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable)…
2022 Jeep Grand Cherokee · Electrical System · filed with NHTSA Aug 4, 2025
The contact owns a 2023 Ram 1500. The contact stated that on three separate occasions, while driving at various speeds, the vehicle downshifted to the first gear inadvertently. The vehicle was steered to the side of the road and restarted. The vehicle was taken to a dealer however, the failure could not be replicated.
2023 Ram 1500 · Power Train · filed with NHTSA Jan 24, 2024
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group140 other manufacturer communications filed against these Stellantis models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 21-062-26 | Service bulletin | Sep 25, 2026 | Transmission Rattle Customers may comment on the following: SYMPTOM: ● Rattle noise coming from the transmission. This bulletin involves ins… |
| 114738 | Service bulletin | Sep 24, 2026 | TRANSMISSION KIT - WITH TORQUE CONVERTER |
| 114737 | Service bulletin | Sep 24, 2026 | TRANSMISSION KIT - WITH TORQUE CONVERTER |
| 08-289-26 | Service bulletin | Jul 30, 2026 | Transmission Control Module (TCM) Diagnostic Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must S… |
| 18-071-26 | Service bulletin | Jul 22, 2026 | Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mus… |
| 21-057-26 | Service bulletin | Jul 9, 2026 | Flash: Transmission Control Module (TCM) Updates Customers may comment on one or more of the following: SYMPTOM: ● Harsh or slipping feeling… |
| 21-056-26 | Service bulletin | Jul 9, 2026 | Flash: Transmission Control Module (TCM) Updates Customers may comment on one or more of the following: SYMPTOM: ● **Harsh or slipping feeli… |
| 21-055-26 | Service bulletin | Jul 9, 2026 | Flash: Transmission Control Module (TCM) Updates Customers may comment on one or more of the following: SYMPTOM: ● Harsh or slipping feeling… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, Ram and Dodge, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Stellantis S2321000009 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2321000009 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does S2321000009 cover?
The manufacturer filed it against 6 model years across 3 brands (Jeep, Ram and Dodge): 2023 Dodge Durango, 2022 Dodge Durango, 2023 Jeep Grand Cherokee, 2022 Jeep Grand Cherokee, 2023 Ram 1500, 2022 Ram 1500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.