Jeep bulletin 23-027-26
What it saysSunroof Shade Binding Customers may experience the following: SYMPTOM: The sunroof sunshade is binding or sticking while opening or closing the sunshade. NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Jul 17, 2026, received Jul 23, 2026, about the structure — 2 documents under this number: 23-027-26 REV. A and 1 more. It names 1 model year (2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSunroof Shade Binding Customers may experience the following: SYMPTOM: ● The sunroof sunshade is binding or sticking while opening or closing the sunshade. NOTE: Some second row microphone harness connector foam pads may be catching on the sunroof sunshade track causing this condition. This bulletin involves inspecting the second row microphone harness connector foam pad and possibly repositioning the foam pad
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 23-027-26 REV. A | Service bulletin | Jul 17, 2026 | 11035178 | |
| 23-027-26 | Service bulletin | Jul 15, 2026 | 11035177 |
What the document itself lists
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 08-60-86-90 | Microphone Harness Connector - Inspect Foam Pad for Proper Location | 0.2 hrs |
| 08-60-86-91 | Microphone Harness Connector - Inspect and Reposition Foam Pad | 0.2 hrs |
Read by machine from the document NHTSA serves (4 pages), read Sep 29, 2026. A part number is shown only where it matches Jeep’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the body for the 2026 Grand Cherokee →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 45 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group62 other manufacturer communications filed against the Jeep Grand Cherokee under the same component group (structure), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 114721 | Service bulletin | Sep 23, 2026 | APPLIQUE - FRONT DOOR |
| 23-041-26 | Service bulletin | Sep 3, 2026 | Missing All Weather Floor Mats Customers may comment on the following: SYMPTOM: ● Missing all weather floor mats This bulletin involves inst… |
| 9100889 | Service bulletin | Aug 28, 2026 | SEAL, Sunroof, Interior Prior to replacing this part, please ensure the repair is due to issues other than water leaks. This seal is exclusi… |
| 9100345 | Service bulletin | Aug 26, 2026 | "Latch, Front Door For doors that won't open from fnterior, cable dislodged or door latch cables coming loose. Engineering is looking to col… |
| 9100859 | Service bulletin | Jul 10, 2026 | Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the correct supplier: DOT… |
| S2208000045 REV. D | Service bulletin | Jun 26, 2026 | Backup Camera Poor Image Quality Inspection |
| S2623000041 REV. A | Service bulletin | Jun 19, 2026 | Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A |
| S1623000028 REV. I | Service bulletin | Jun 12, 2026 | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 23-027-26 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 23-027-26 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 23-027-26 cover?
The manufacturer filed it against 1 model year: 2026 Jeep Grand Cherokee. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.