Ford bulletin TSB 24-2263
What it saysSome 2024 Edge and 2023 Nautilus vehicles built on 28-Aug-2023 and through 02-Apr-2024 equipped with a 2.0L EcoBoost engine may experience an illuminated malfunction indicator (MIL) with diagnostic trouble codes (DTCs)… NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Aug 27, 2024, received Sep 2, 2024, about the engine. It names 2 model years across Ford and Lincoln (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Ford · Lincoln.
Get the next Ford bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Some 2024 Edge and 2023 Nautilus vehicles built on 28-Aug-2023 and through 02-Apr-2024 equipped with a 2.0L EcoBoost engine may experience an illuminated malfunction indicator (MIL) with diagnostic trouble codes (DTCs) P0401 or P2457. Various engine cooling system symptoms which may include an internal/external leak, white smoke from the tailpipe, and/or over-temperature warnings may also be present. This may be due to a transmission fluid heater coolant control valve restricting flow and possibly causing the exhaust gas recirculation (EGR) cooler to crack. To correct the condition, follow the Service Procedure to replace the affected parts.
Trouble codes it names: P0401 P2457
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 24-2263 | Service bulletin | Aug 27, 2024 | 11006777 | PDF, 250 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| K2GZ-9F464-B | EGR Cooler (Includes Gaskets) | — | eBay Motors → |
| K2GZ-18495-B | Transmission Fluid Heater Coolant | — | eBay Motors → |
| K2GZ-6758-H | Crankcase Ventilation Tube | 1 | eBay Motors → |
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 242263A | 2023 Nautilus, 2024 Edge 2.0L EcoBoost: Replace The Transmission Fluid Heater… | 3.3 hrs |
Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themFord 1 model year
Lincoln 1 model year
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Ford bulletins for one of these models
A weekly email, sent only in a week when Ford files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 78 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group12 other manufacturer communications filed against these Ford models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 25B33 | Other | Jun 1, 2026 | Certain 2023-2025 Model Year Escape and Corsair, 2024-2025 Model Year Nautilus, 2025-2026 Model Year Bronco Sport and 2025 Model Year Maver… |
| TSB 26-2171 | Service bulletin | Apr 17, 2026 | This article updates TSB 25-2154. Reasons for update: *Parts List *Service Procedure to replace the output planetary carrier assembly *Added… |
| 24N12 S2 | Other | Mar 31, 2026 | Certain 2021 - 2022 Model Year Various Vehicles Engine Valve Inspection Test This submission includes : Technical Instructions Updated word… |
| SSM 54275 | Service bulletin | Oct 7, 2025 | Some 2021-2023 Explorer vehicles equipped with a 3.0L EcoBoost engine, 2021-2023 Aviator vehicles equipped with a 3.0L EcoBoost or 3.0L plug… |
| SSM 54262 | Service bulletin | Oct 2, 2025 | Some 2019-2020 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost, 2020 Aviator vehicles equipped with a 3.0L EcoBoost or 3.0L plug-in hyb… |
| 24N12 -S1 | Other | Aug 25, 2025 | NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 24S55 – Supplement #1 Dated: August 15, 2025 Customer Satisfaction Program 24N12 Dat… |
| 24N12 | Other | Jun 19, 2025 | Certain 2021 - 2022 Model Year Various Vehicles Engine Valve Inspection Test |
| SSM 52630 | Service bulletin | Jun 19, 2024 | Some 2023-2024 Escape/Corsair vehicles equipped with a 1.5L or 2.0L EcoBoost engine, 2024 Mustang vehicles equipped with a 2.3L EcoBoost eng… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford and Lincoln, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 24-2263 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 24-2263 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 24-2263 cover?
The manufacturer filed it against 2 model years across 2 brands (Ford and Lincoln): 2024 Ford Edge, 2024 Lincoln Nautilus. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2024 Edge Vehicle: built 28 Aug 2023 – 2 Apr 2024; 2023 Nautilus Vehicle: built 28 Aug 2023 – 2 Apr 2024; 2023 Nautilus: built 28 Aug 2023 – 2 Apr 2024 — the build date is on the certification label in the driver’s door jamb.