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Manufacturer communication · Service bulletin

Ford bulletin SSM 54874

What it saysSome 2024-2026 F-150 vehicles may exhibit an incorrect fuel gauge indication when distance to empty (DTE) is below 50 miles. NHTSA’s full summary ↓

Ford filed this with NHTSA as a service bulletin dated May 27, 2026, received Jun 3, 2026, about the fuel/propulsion system. It names 3 model years (2024–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some 2024-2026 F-150 vehicles may exhibit an incorrect fuel gauge indication when distance to empty (DTE) is below 50 miles. Workshop Manual (WSM), Sections 413-01 > Description and Operation > Instrument Panel Cluster (IPC) - System Operation and Component Description along with 413-01 > Diagnosis and Testing > Pinpoint Test D have been updated for this concern.

Kind Service bulletin Manufacturer date May 27, 2026 Received by NHTSA Jun 3, 2026 Components Fuel/Propulsion System, Exterior Lighting

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SSM 54874Service bulletinMay 27, 202611033252PDF, 64 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 365 complaints with NHTSA since 2015. 50 of them name Exterior Lighting — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the fuel/propulsion system

Source: same model, same component group

15 other manufacturer communications filed against the Ford F-150 under the same component group (fuel/propulsion system), newest first. The eight newest are listed; the rest are on the Ford list.

NumberKindDatedNHTSA’s summary
SSM 55111Service bulletinAug 21, 2026Some 2022-2026 F-150 Lightning vehicles may exhibit a reduced distance to empty (DTE) projection, a high voltage battery pack state of charg…
SSM55059Service bulletinAug 3, 2026Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine, 2020-2026 Explorer vehicles equipped with a 3.3L hybrid engine, and 20…
PT-26.11.7Over-the-air updateJul 24, 202625S75 Recall remedy -Powertrain Control Module update to introduce logic to prevent low pressure fuel pump binding and maintain fuel flow to…
SSM 54838Service bulletinMay 18, 2026Some 2024 F-150 vehicles may exhibit a condition where the volume is limited to 14 with a "MyKey volume limited" message in the center displ…
25M04OtherMar 31, 2026Certain 2021-2023 Model Year F-150 HEV Vehicles Replacement of Exhaust Gas Heat Exchanger Coolant Spigot, If Required Owner Letters
TSB 26-2112Service bulletinMar 18, 2026This bulletin supersedes TSB 26-2059. Reason For Update: To add missing labor operations. Some of the vehicles listed in the Model statement…
TSB 26-2093Service bulletinMar 10, 2026This article supersedes TSB 25-2487 to update the symptoms in the TSB title and issue, and update the parts list to include additional parts…
SSM 54317Service bulletinOct 21, 2025Some 2021-2025 F-150, 2022-2025 Expedition/Navigator, 2023-2025 F-Super Duty, 2024-2025 Ranger and 2026 Transit vehicles may exhibit a disch…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford SSM 54874 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SSM 54874 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SSM 54874 cover?

The manufacturer filed it against 3 model years: 2026 Ford F-150, 2025 Ford F-150, 2024 Ford F-150. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.