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Manufacturer communication · Service bulletin

Ford bulletin SSM 52455

What it saysSome 2023-2024 F-Super Duty/F-53 Motorhome/F-59 Commercial Stripped Chassis or 2023-2025 E-Series/F-650/F-750 vehicles equipped with a gas engine may exhibit an illuminated MIL with ignition system DTC(s) P0352, P0353… NHTSA’s full summary ↓

Ford filed this with NHTSA as a service bulletin dated Apr 18, 2024, received May 3, 2024, about the engine. It names 23 model years (2023–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some 2023-2024 F-Super Duty/F-53 Motorhome/F-59 Commercial Stripped Chassis or 2023-2025 E-Series/F-650/F-750 vehicles equipped with a gas engine may exhibit an illuminated MIL with ignition system DTC(s) P0352, P0353, P0354, P0355, P0357, P2303, P2306, P2309, P2312, P2318, P2304, P2307, P2310, P2313, P2319, and/or P2322 set in the powertrain control module (PCM). This may be due to incorrect cylinder to DTC mapping within the PCM. This means the DTCs listed may set against the incorrect cylinder. Even though the cylinder to DTC mapping is incorrect in the PCM, the presence of these DTCs means that a real ignition system concern is present that requires diagnosis and repair. Prior to performing a pinpoint test for one of the listed DTCs, it will be necessary to identify the correct cylinder that has the issue. Do this by using the Ford diagnosis and repair system (FDRS) to perform a cylinder power balance test. If the results show two cylinders dropping out, begin diagnosing the ignition system components for the cylinder that is dropping out and not setting an ignition related DTC. Due to the incorrect incorrectcylinder to DTC mapping, the PCM will shut off fuel to the cylinder that the PCM has triggered a DTC against. Diagnosing the cylinder that does not set an ignition DTCand drops during the power balance test, will verify the identity of the cylinder that has the concern. If only onecylinder is dropping out, start diagnostics with that cylinder. Refer to the Workshop Manual, Section 303-07A/C.

Trouble codes it names: P0352 P0353 P0354 P0355 P0357 P2303 P2304 P2306 P2307 P2309 P2310 P2312 P2313 P2318 P2319 P2322

Kind Service bulletin Manufacturer date Apr 18, 2024 Received by NHTSA May 3, 2024 Components Engine

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SSM 52455Service bulletinApr 18, 202410254127PDF, 72 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against model years this site has no page for: 2023 Ford E-150; 2023 Ford E-250; 2023 Ford F-53; 2024 Ford F-53; 2023 Ford F-550 SD; 2024 Ford F-550 SD; 2023 Ford F-600 SD; 2024 Ford F-600 SD; 2024 Ford F-650 Incomplete Chassis; 2023 Ford F-650 SD; 2025 Ford F-650 SD; 2023 Ford F-750 SD; 2024 Ford F-750 SD; 2025 Ford F-750 SD.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 9 model years this bulletin names have filed 193 complaints with NHTSA since 2015. 29 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owned a 2024 Ford F-450 SD. The contact stated that while his fiancée was driving with cruise control set to 57 MPH, there was an abnormally strong smoky odor inside the cabin of the vehicle. No warning light was illuminated. The driver pulled over to the side of the road and there were flames coming from the engine bay.

2024 Ford F-450 Super Duty · Engine · filed with NHTSA Aug 18, 2026

Lifters in engine is going out. Ford has made a TSBs for repair because lifters and camshaft was made by a third party and they are defect. Here is Technical Service Bulletin (TSB 25-2200). Vehicle is available for inspection. It was put at risk because vehicle could loose power at any time and potential crash into another car.

2024 Ford E-Series · Engine · filed with NHTSA Oct 11, 2025

The contact owns a 2024 Ford F-350 SD. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that there was a misfire in cylinders #6 and #8. The dealer later determined that the misfire was in cylinders #6 and #7.

2024 Ford F-350 Super Duty · Engine · filed with NHTSA Mar 12, 2025

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the engine

Source: same model, same component group

36 other manufacturer communications filed against these Ford models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Ford list.

NumberKindDatedNHTSA’s summary
26N03OtherAug 26, 2026Customer Satisfaction Program 26N03 Certain 2017-2019 Model Year Super Duty Vehicles w/ 6.7L Diesel Engines Diesel Particulate Filter Replac…
26E02OtherAug 26, 2026NEW VEHICLE DELIVERY HOLD Emissions Recall 26E02 Certain 2016-2019 F-650 - 750 and 2017-2019 F-350 - 550 Vehicles Equipped With 6.7L Diesel…
25M01OtherJul 28, 2026Customer Satisfaction Program 25M01 Certain 2021 Model Year F-150 3.0L Diesel Engine and 2020-2022 Model Year Super Duty with 6.7L Diesel En…
25E09EmissionsJun 24, 2026NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Emissions Recall 25E09 Certain 2022 Model Year F-250 - F-600 Vehicles with 6.7L Engines Powertrain…
TSB 26-2256Service bulletinJun 19, 2026This article supersedes TSB 25-2572 to update the Parts List to correct the part number LC3Z-6006-L to LC3Z-6781-A, remove the flex plate bo…
22N05-S3Service bulletinJun 5, 2026Customer Satisfaction Program 22N05 - Supplement #3 Certain 2022 Model Year Super Duty with 6.7L Diesel Engine One-Time Replacement for Dies…
SSM 54738Service bulletinApr 13, 2026Some 2023-2025 Escape 1.5L/F-Super Duty/Transit vehicles may exhibit a lack of cooling from the heating, ventilation, and air conditioning…
SSM 54690Service bulletinMar 26, 2026Some 2013-2016 Super Duty vehicles equipped with a 6.7L diesel engine and 2015-2019 Transit vehicles equipped with a 3.2L diesel engine may…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford SSM 52455 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SSM 52455 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SSM 52455 cover?

The manufacturer filed it against 23 model years: 2025 Ford E-Series, 2024 Ford E-Series, 2023 Ford E-Series, 2024 Ford F-250 Super Duty, 2023 Ford F-250 Super Duty, 2024 Ford F-350 Super Duty and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.