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Manufacturer communication · Service bulletin

Ford bulletin SSM 51721

What it saysSome 2022 Edge vehicles built on and after 16-Nov-2022 and 2022 Explorer vehicles built on and after 20-Sep-2022 may exhibit a brief illumination of the malfunction indicator lamp (MIL) when the vehicle is shifted into… NHTSA’s full summary ↓

Ford filed this with NHTSA as a service bulletin dated Jun 16, 2023, received Jun 21, 2023, about the electrical system. It names 2 model years (2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
2022 Edge after 16 Nov 2022 “Built on and after 16-Nov-2022”
2022 Explorer after 20 Sep 2022 “Built on and after 20-Sep-2022”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

Some 2022 Edge vehicles built on and after 16-Nov-2022 and 2022 Explorer vehicles built on and after 20-Sep-2022 may exhibit a brief illumination of the malfunction indicator lamp (MIL) when the vehicle is shifted into park (P) with diagnostic trouble code (DTC) P0919 and/or P0929 stored in the gear shift module (GSM). This may be due to the GSM software. To correct this condition, update the software in the GSM using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming use the causal part number 7P155 and applicable labor operations in Section 07 of the Service Labor Time Standards (SLTS).

Trouble codes it names: P0919 P0929

Kind Service bulletin Manufacturer date Jun 16, 2023 Received by NHTSA Jun 21, 2023 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SSM 51721Service bulletinJun 16, 202310237973PDF, 28 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the software for the 2022 Edge →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 400 complaints with NHTSA since 2015. 58 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

I've been having intermediate issues with my 2022 Ford Edge starting and leaving me stranded with no warning signs. Its been to (2) dealers to be serviced ( Avis Ford & Suburban Ford of Waterford) both dealers have been unable to diagnose the issue. My vehicle only have 26000 miles and is still under manufactures warranty.

2022 Ford Edge · Electrical System · filed with NHTSA Jun 2, 2023

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

97 other manufacturer communications filed against these Ford models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ford list.

NumberKindDatedNHTSA’s summary
SSM 55208Service bulletinSep 25, 2026Some 2024-2026 F-150, 2025 Explorer/Aviator, 2025-2026 Expedition/Navigator, or 2026 F-Super Duty vehicles may exhibit diagnostic trouble co…
SSM 55172Service bulletinSep 15, 2026Some 2025 Aviator/Explorer/Police Interceptor Utility vehicles may exhibit a "Steering Assist Fault Service Required" message and diagnostic…
BCM-26.DCOver-the-air updateSep 4, 2026Quality improvements include: - Enables the Open On Approach feature on Platinum trim vehicles
TSB 26-2395Service bulletinAug 26, 2026This article supersedes 26-2287. Reason for update: update the labor operation numbers to add MT to operations C, F, G, H, J, K, L and M, an…
SSM 55116Service bulletinAug 25, 2026Some of the following vehicles: * 2025-2026 Expedition/Navigator built on or after 02-Feb-2025 * 2025-2026 F-Super Duty built on or after 0…
PSCM-26.AAOver-the-air updateAug 19, 2026Quality improvements include: -Power Steering Control Module update to prepare the vehicle for a future BlueCruise enhancement
SYNC-26.2.8.3Over-the-air updateAug 18, 2026Quality improvements include: -Privacy robustness updates -Resolves various user interface and data display bugs within the Towing menu
PHX-26.2.0.8Over-the-air updateAug 10, 2026Quality improvements include: -Minor infotainment system enhancements

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford SSM 51721 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SSM 51721 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SSM 51721 cover?

The manufacturer filed it against 2 model years: 2022 Ford Edge, 2022 Ford Explorer. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2022 Edge: built after 16 Nov 2022; 2022 Explorer: built after 20 Sep 2022 — the build date is on the certification label in the driver’s door jamb.