Dodge bulletin 23-032-25
What it saysPassenger Seat Easy Entry/Exit Feature Inoperable Customers may comment on the following: The passenger easy entry/exit seat does not work. NHTSA’s full summary ↓
Dodge filed this with NHTSA as a service bulletin dated Sep 12, 2025, received Sep 17, 2025, about the seats. It names 2 model years (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Passenger Seat Easy Entry/Exit Feature Inoperable Customers may comment on the following: ● The passenger easy entry/exit seat does not work. (Two-Door Equipped Vehicles Only). This bulletin involves modifying the vented seat motor connector fastening.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 23-032-25 | Service bulletin | Sep 12, 2025 | 11023164 |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 08-90-41-90 | Fastener, Vented Seat Motor Wire Harness Connector - Remove | 0.2 hrs |
Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Dodge’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the body for the 2025 Charger →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 63 complaints with NHTSA since 2015. 44 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I am reporting an ongoing electrical/charging system problem with my 2024 Dodge Charger Daytona R/T. During August 2026 alone, my vehicle has been taken to the Dodge dealership four times for electrical-related problems, recalls, software updates, and/or repairs.
2024 Dodge Charger · Electrical System · filed with NHTSA Aug 14, 2026
We have leased this car since May of 2025. It has been in the Dodge repair shop over a dozen times for the electrical system warning light coming on. It had to be towed tot he dealer twice for it, other times it was drivable to get it there.
2025 Dodge Charger · Electrical System · filed with NHTSA Jun 24, 2026
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seats
Source: same model, same component group8 other manufacturer communications filed against the Dodge Charger under the same component group (seats), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 23-016-26 | Service bulletin | May 5, 2026 | Easy Entry Bezel Disengages From Bracket Customers may comment on the following: ● The Easy Entry (EZE) bezel disengages from the seat back… |
| 08-015-26 | Service bulletin | Jan 23, 2026 | Flash: Occupant Restraint Controller (ORC) Software Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the… |
| S2508000107 | Service bulletin | Dec 12, 2025 | Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate |
| 08-362-25 | Service bulletin | Oct 29, 2025 | Memory Seat Module, Driver (MSMD) And Passenger (MSMP) Updates Customers may experience the following: ● After pulling EZ entry strap and pu… |
| 08-361-25 | Service bulletin | Oct 29, 2025 | Memory Seat Module, Driver (MSMD) And Passenger (MSMP) Updates Customers may experience the following: ● After pulling EZ entry strap and pu… |
| 9100686 | Service bulletin | Oct 8, 2025 | If ordering this part for an issue with the seating returning reward after using the EZ entry strap please refer to SOL S2508000071. Softwar… |
| S2508000071 | Service bulletin | Oct 7, 2025 | Easy Entry Rear (EER) Moves Forward and Then Drifts Rearward Blocking the Easy Entry |
| 08-187-25 | Service bulletin | Jun 12, 2025 | "Easy Entry Seat Inoperative Customers may experience the following: ● One or both rear seats Easy Entry feature is inoperative. This bullet… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Dodge, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Dodge 23-032-25 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 23-032-25 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 23-032-25 cover?
The manufacturer filed it against 2 model years: 2025 Dodge Charger, 2024 Dodge Charger. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built on or before 13 Jun 2024 — the build date is on the certification label in the driver’s door jamb.