Chrysler bulletin S2523000041
What it saysVehicle Will Not Shift From Park. NHTSA’s full summary ↓
Chrysler filed this with NHTSA as a service bulletin dated May 19, 2025, received May 28, 2025, about the service brakes. It names 2 model years (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationVehicle Will Not Shift From Park. Antilock Brake System (ABS) Light On In Cluster. U0121, U1110, U120C Diagnostic Trouble Codes (DTCs) Set. Discussion: If a vehicle has a complaint of will not shift from park and the below DTCs are set, follow the steps below prior to making any repairs. U0121-00-LOST COMMUNICATION WITH ANTI-LOCK BRAKE SYSTEM (ABS) U1110-LOST VEHICLE SPEED MESSAGE U120C-LOST BRAKE BOOSTER SIGNAL Do not replace the ABS module. First, discuss the circumstances of how they park the vehicle. Ask if they manually apply the electric park brake (EPB) after placing the shifter in park and turning off the ignition. These steps could also be followed with a final step of opening the door, changing ignition status, pressing the brake or pressing the EPB switch again. If the owner answers “yes” to the sequence mentioned prior, engineering is aware of concerns and investigating.
Trouble codes it names: U0121 U1110 U120C
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2523000041 | Service bulletin | May 19, 2025 | 11018599 | PDF, 217 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 70 complaints with NHTSA since 2015. 24 of them name Electrical System, Service Brakes — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Adaptive cruise control slammed on brakes at least five times when nothing there in front or on the sides. First time I ended up with whiplash…now I hear it start to stop and I override system by speeding up. It also sometimes gets so close to car in front without braking so I have to manually brake.
2024 Chrysler Pacifica · Service Brakes · filed with NHTSA Nov 13, 2024
As prior reported I am the owner of a 2024 Chrysler Pacifica that has a known safety defect in the rear sliding doors that is impossible to disable. This issue also cases parasitic draw strain on the battery that can completely disable the vehicle.
2024 Chrysler Pacifica · Electrical System · filed with NHTSA Feb 3, 2026
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the service brakes
Source: same model, same component group8 other manufacturer communications filed against these Chrysler models under the same component group (service brakes), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 9100895 | Service bulletin | Sep 2, 2026 | ACTUATOR Park Brake Do NOT replace actuator before checking for latest ABS software referencing TSB 08-010-26 and TSB 08-066-26. This update… |
| 03D Campaign | Other | Feb 25, 2026 | Fleet Campaign Parts Ordering Process (03D) |
| 08-043-26 | Service bulletin | Feb 19, 2026 | Flash: Anti-Lock Brakes (ABS) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM… |
| 08-010-26 REV. A | Service bulletin | Jan 23, 2026 | Flash: Anti-Lock Brakes (ABS) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit… |
| S2505000005 | Service bulletin | Jul 16, 2025 | Electric Park Brake (EPB) Applied When Parked But Will Not Release On Next Drive. |
| S2408000062 | Service bulletin | Jun 23, 2024 | Anti-Lock Brake System (ABS) Lamp on, 4WD/AWD Service Lamp on or Service System Message |
| 9100187 | Service bulletin | Jul 17, 2023 | Brake Vacuum Pump For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, pleas… |
| 0500323 | Service bulletin | May 9, 2023 | Rear Brake Knocking Noise Customer may experience a knocking noise from rear of vehicle when braking while driving in the forward direction… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chrysler, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chrysler S2523000041 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2523000041 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does S2523000041 cover?
The manufacturer filed it against 2 model years: 2024 Chrysler Pacifica, 2024 Chrysler Voyager. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.