Chrysler bulletin 9100177
What it says10.1" CENTER STACK Upper Display w/bezel For complaints of intermittent black or blank screens on the center stack display (this is a radio to display signal issue, not a rearview camera to display signal issue), prior… NHTSA’s full summary ↓
Chrysler filed this with NHTSA as a service bulletin dated Jun 27, 2023, received Aug 21, 2023, about the back over prevention. It names 4 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communication10.1" CENTER STACK Upper Display w/bezel For complaints of intermittent black or blank screens on the center stack display (this is a radio to display signal issue, not a rearview camera to display signal issue), prior to replacing this part, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 9100177 | Service bulletin | Jun 27, 2023 | 10240961 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 531 complaints with NHTSA since 2015.
It seems that some of the standard safety features are unavailable or missing due to some reason which is mentioned in the optional equipment. below two things seem to be missing: 1. Safety sphere 2. ParkSense Rear Park Assist Additionally, there is also a recall on this vehicle regarding the safety issue.
2022 Chrysler Pacifica · Back Over Prevention · filed with NHTSA Feb 6, 2023
The contact owns a 2023 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2023 Chrysler Pacifica · Back Over Prevention · filed with NHTSA Jun 24, 2024
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the back over prevention
Source: same model, same component group7 other manufacturer communications filed against these Chrysler models under the same component group (back over prevention), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 114283 | Warranty extension | Aug 26, 2026 | ***Recall Completion Prior to Sale of Vehicle*** |
| 114282 | Warranty extension | Aug 26, 2026 | ***Recall Completion Prior to Sale of Vehicle*** |
| 9100850 | Service bulletin | Jun 24, 2026 | When dealers search for WD (68530334AA) or RU (68227397AH) analog rear view camara part number for a repair/replacement part, we want to not… |
| S2508000097 | Service bulletin | Oct 31, 2025 | Driver And Passenger Blind Spot Camera View Soft Key On Radio Screen Displays Surround Camera View Instead |
| S238A000049 | Service bulletin | Oct 21, 2023 | SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume |
| 9004452 | Service bulletin | Sep 20, 2023 | CAMERA, Rear View For backup camera concerns involving vehicle with missing guidelines or INOP please contact the following individual prio… |
| 9100133 | Service bulletin | May 2, 2023 | ROCKER ARM ASSY - ROLLER ROCKER Case 1.- Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chrysler, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chrysler 9100177 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 9100177 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 9100177 cover?
The manufacturer filed it against 4 model years: 2023 Chrysler Pacifica, 2022 Chrysler Pacifica, 2023 Chrysler Voyager, 2022 Chrysler Voyager. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.