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Manufacturer communication · Service bulletin · 2 brands

GM bulletin PIT6196

What it saysThis Preliminary information communicates to the tech the diagnostic steps if they encounter at condition where the adaptive cruise, regular cruise control or lane keep assist turns on and off while driving… NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Sep 4, 2024, about the vehicle speed control. It names 9 model years across Chevrolet and Buick (2019–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · Buick.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This Preliminary information communicates to the tech the diagnostic steps if they encounter at condition where the adaptive cruise, regular cruise control or lane keep assist turns on and off while driving or is inoperative.

Kind Service bulletin Manufacturer date Sep 4, 2024 Received by NHTSA Sep 4, 2024 Components Vehicle Speed Control

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PIT6196Service bulletinSep 4, 202411006986PDF, 29 KB

What the document itself lists

Labour operation and the time the manufacturer allows

OperationDescriptionTime
6486248Cruise Control and LKA Inop- Check for incorrect tire size0.1 hrs

Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Chevrolet 4 model years

Also filed against model years this site has no page for: 2020 Chevrolet Trailblazer.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 8 model years this bulletin names have filed 676 complaints with NHTSA since 2015. 9 of them name Vehicle Speed Control — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owns a 2020 Buick Encore. The contact stated that while driving at an undisclosed speed, the brake pedal and accelerator pedal became extremely hot to the touch. The contact became aware that the silver heat shield was missing.

2020 Buick Encore · Vehicle Speed Control · filed with NHTSA Jun 25, 2026

On more than one occasion, my vehicle brakes hard when on adaptive cruise control when approaching a shadow from a tree or over path

2022 Chevrolet Trailblazer · Vehicle Speed Control · filed with NHTSA Jul 22, 2023

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the vehicle speed control

Source: same model, same component group

1 other manufacturer communication filed against these GM models under the same component group (vehicle speed control), newest first.

NumberKindDatedNHTSA’s summary
10-08-110-001LService bulletinJan 31, 2025This service bulletin provides information on proper use of floor mats.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet and Buick, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM PIT6196 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PIT6196 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does PIT6196 cover?

The manufacturer filed it against 9 model years across 2 brands (Chevrolet and Buick): 2023 Buick Encore, 2022 Buick Encore, 2021 Buick Encore, 2020 Buick Encore, 2019 Buick Encore, 2023 Chevrolet Trailblazer and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.