Cadillac bulletin PIT5214G
Cadillac filed this with NHTSA as a service bulletin dated Nov 20, 2025, received Nov 28, 2025, about the unknown or other. It names 87 model years (2016–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
Document filed under this number
| Document | Kind | Dated | NHTSA id |
|---|---|---|---|
| PIT5214G | Service bulletin | Nov 20, 2025 | 11025755 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themand 40 more model years on this site.
Also filed against model years this site has no page for: 2021 Cadillac CT6; 2017 Cadillac ELR; 2018 Cadillac XT4; 2026 Cadillac XT4; 2016 Cadillac XT5; 2026 Cadillac XT6; 2020 Cadillac XTS.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Cadillac PIT5214G a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PIT5214G repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does PIT5214G cover?
The manufacturer filed it against 87 model years: 2019 Cadillac ATS, 2018 Cadillac ATS, 2017 Cadillac ATS, 2016 Cadillac ATS, 2018 Cadillac ATS-V, 2017 Cadillac ATS-V and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.