Volkswagen bulletin TT 72 24 01
What it saysErroneous DTC B135154, these models are not equipped with lumbar height adjustment. NHTSA’s full summary ↓
Volkswagen filed this with NHTSA as a manufacturer communication dated Aug 15, 2024, received Sep 6, 2024, about the seats. It names 2 model years (2024). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationErroneous DTC B135154, these models are not equipped with lumbar height adjustment.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TT 72 24 01 | Other | Aug 15, 2024 | 11007391 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 115 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seats
Source: same model, same component group3 other manufacturer communications filed against these Volkswagen models under the same component group (seats), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| VIN4APIN20240207 | Service bulletin | Feb 7, 2024 | Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P04… |
| VIN4APIN20240104 | Service bulletin | Jan 4, 2024 | Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P04… |
| VIN4APIN20230815 | Service bulletin | Aug 15, 2023 | Customer states MIL-on, P0442 stored in ECM memory Customer states rattle from below the vehicle Customer states MIL-on, fault P04F0 store… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volkswagen TT 72 24 01 a recall?
No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TT 72 24 01 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TT 72 24 01 cover?
The manufacturer filed it against 2 model years: 2024 Volkswagen Jetta, 2024 Volkswagen Tiguan. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.