Ram bulletin S2508000098
What it saysAuto Emergency Braking Unavailable/Service Required Message on Cluster NHTSA’s full summary ↓
Ram filed this with NHTSA as a service bulletin dated Nov 1, 2025, received Nov 5, 2025, about the service brakes. It names 8 model years (2025–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationAuto Emergency Braking Unavailable/Service Required Message on Cluster
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2508000098 | Service bulletin | Nov 1, 2025 | 11025035 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2025 Ram 4500; 2026 Ram 4500; 2025 Ram 5500; 2026 Ram 5500.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 157 complaints with NHTSA since 2015. 48 of them name Service Brakes — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I bought my 2026 RAM in Sept 2025. RAM knew about the recall but didn’t announce it until Feb 26. I found that out after I purchased it. The trailer brake module is faulty as you know. I bought it to replace my 2017 RAM that also had an unrepaired recall. I have a camper I would like to use but I am afraid to pull it.
2026 Ram 2500 · Service Brakes · filed with NHTSA Aug 29, 2026
I purchased a new 2025 RAM 2500 on June 2, 2025. Within the first week, I began experiencing very soft brake response. Occasionally, I can press the brake pedal to the floor with modest effort, and most of the time, I need to double or triple tap the brakes to achieve a firm response.
2025 Ram 2500 · Service Brakes · filed with NHTSA Nov 14, 2025
I received notification of a safety recall on my 2025 Ram 3500 (NHTSA Recall Number26V-059) which affects the trailer lights and braking system. I contacted my dealership to schedule the repair and was told that it would be about 6+ months before they could get to me.
2025 Ram 3500 · Service Brakes · filed with NHTSA Apr 8, 2026
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the service brakes
Source: same model, same component group18 other manufacturer communications filed against these Ram models under the same component group (service brakes), newest first. The eight newest are listed; the rest are on the Ram list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| S1203000003 REV. A | Service bulletin | Jun 26, 2026 | Trac-Rite Operation Diagnosis, Chatter, Shudder, Moving From A Stop And Turning |
| S2523000055 REV. C | Service bulletin | Jun 25, 2026 | "Mil-On/Check Engine Lamp (CEL), Antilock Brake System (ABS) Lamp, Diagnostic Trouble Code (DTCs)." |
| 03D Campaign | Other | Feb 25, 2026 | Fleet Campaign Parts Ordering Process (03D) |
| 08-021-26 | Service bulletin | Jan 28, 2026 | Flash: Central ADAS Decision Module (CADM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle… |
| S2505000003 | Service bulletin | Dec 10, 2025 | Diagnostic Trouble Code (DTC) C0050-00-Brake System Hydraulic Leak Set After Recent Repair. |
| S2508000075 | Service bulletin | Sep 25, 2025 | Integrated Trailer Brake (ITB) Switch Removal |
| S2523000060 | Service bulletin | Jun 20, 2025 | Antilock Brake System (ABS) Lamp on. Diagnostic Trouble Code(s) (DTC) C0037-2F, C003A-2F Left Or Right Rear Speed Sensor Signal Erratic Set. |
| S2508000041 | Service bulletin | May 27, 2025 | Auxiliary Switch Bank Is Inoperative Discussion: Some customers may state that the lower switch bank is inop. This includes the Tow/Haul, E… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram S2508000098 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2508000098 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does S2508000098 cover?
The manufacturer filed it against 8 model years: 2026 Ram 2500, 2025 Ram 2500, 2026 Ram 3500, 2025 Ram 3500, 2025 Ram 4500, 2026 Ram 4500 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.