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Manufacturer communication · Service bulletin

Ram bulletin S2321000007

What it saysMalfunction Indicator Lamp (MIL) Illumination. NHTSA’s full summary ↓

Ram filed this with NHTSA as a service bulletin dated Aug 17, 2023, received Oct 2, 2023, about the power train. It names 4 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P0944 ? Loss of Hydraulic Pump Prime, and P0868 ? Transmission Fluid Pressure Low, Set.

Trouble codes it names: P0868 P0944

Kind Service bulletin Manufacturer date Aug 17, 2023 Received by NHTSA Oct 2, 2023 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
S2321000007Service bulletinAug 17, 202310243164not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the control module (tcm/pcm/tecm) for the 2023 2500 →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 437 complaints with NHTSA since 2015. 180 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2022 Ram 3500, the 13 owners who gave an odometer reading for Power Train reported it at a median of 16,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

The transmission lost gears 1 through 4 on the freeway in traffic. We were going approximately 25mph in the fast lane when it happened. We were lucky enough to have enough speed to make it to the shoulder, but were left stranded on the shoulder. Truck is at dealer needing a transmission replacement that can't be ordered at this time

2022 Ram 3500 · Power Train · filed with NHTSA Feb 18, 2023

RAM 2500 was driven and parked on an incline. Driver shifted truck from drive to park which was verified by knob showing vehicle was in park. After turning vehicle off and exiting vehicle, vehicle began rolling down the hill unattended, with engine off, while in park.

2022 Ram 2500 · Power Train · filed with NHTSA Feb 13, 2023

Transmission just started shifting very hard causing the truck to shake. Truck was fine last week, mileage is 9600. Have notified the dealer, they said to bring it it in. There is no warning lights or alerts

2023 Ram 2500 · Power Train · filed with NHTSA Sep 21, 2024

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

65 other manufacturer communications filed against these Ram models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Ram list.

NumberKindDatedNHTSA’s summary
114739Service bulletinSep 24, 2026TRANSMISSION KIT - WITH TORQUE CONVERTER
08-302-26Service bulletinAug 1, 2026Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must…
18-067-26Service bulletinJul 14, 2026Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mus…
18-066-26Service bulletinJul 8, 2026Seed Request Denied During Technicians may experience the following: SYMPTOM: ● The scan tool displays the message "Seed Request denied" whe…
9100841Service bulletinJun 25, 2026HD Front and Rear Prop Shafts Increase U-Joint Usage If customer concern diagnosis leads to suspect u-joint issue or failure with the prop s…
18-002-26 REV. BService bulletinJun 24, 2026Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may…
21-039-26Service bulletinMay 8, 2026Replace K1 Clutch / Input Shaft Assembly Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhi…
21-029-26 REV. AService bulletinMay 1, 2026Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle m…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ram S2321000007 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the S2321000007 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does S2321000007 cover?

The manufacturer filed it against 4 model years: 2023 Ram 2500, 2022 Ram 2500, 2023 Ram 3500, 2022 Ram 3500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.