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Manufacturer communication · Service bulletin

Ram bulletin 1900523

What it saysSteering Column Intermediate Shaft Noise Clicking or creaking noise coming through the steering column when turning the steering wheel. NHTSA’s full summary ↓

Ram filed this with NHTSA as a service bulletin dated May 27, 2023, received Jul 31, 2023, about the steering. It names 2 model years (2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Steering Column Intermediate Shaft Noise Clicking or creaking noise coming through the steering column when turning the steering wheel. This bulletin involves inspecting the steering column for noise and possibly replacing the steering column intermediate shaft.

Kind Service bulletin Manufacturer date May 27, 2023 Received by NHTSA Jul 31, 2023 Components Steering

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
1900523Service bulletinMay 27, 202310239982not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the steering wheel/handle bar for the 2022 2500 →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Ram files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 371 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the steering

Source: same model, same component group

7 other manufacturer communications filed against these Ram models under the same component group (steering), newest first.

NumberKindDatedNHTSA’s summary
113019Service bulletinJun 23, 2026MODULE - STEERING CONTROL
111401Service bulletinApr 9, 2026MODULE - STEERING CONTROL
S2524000014Service bulletinNov 20, 2025Heated Seats And Heated Steering Wheel Inoperative
9100487Service bulletinJan 15, 2025MODULE Steering Control Before replacing the steering column control module (SCCM) due to turn signal inop, wipers inop, steering controls i…
S2423000044Service bulletinOct 7, 2024Buzz Squeak Rattle (BSR) Noise From The Steering Shaft Front Bulkhead Boot Area While Turning The Steering Wheel.
9100362Service bulletinJul 2, 2024MODULE Steering Control Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switche…
05-003-24Service bulletinJun 14, 2024"Leaking Power Steering Fluid from the Power Brake Hydro-Booster Assembly Customers may experience the following: ● Leaking power steering f…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ram 1900523 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 1900523 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 1900523 cover?

The manufacturer filed it against 2 model years: 2022 Ram 2500, 2022 Ram 3500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.