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Manufacturer communication · Service bulletin

Ram bulletin 1808723

What it saysFlash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. NHTSA’s full summary ↓

Ram filed this with NHTSA as a service bulletin dated Aug 11, 2023, received Oct 2, 2023, about the power train. It names 1 model year (2019). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0420 - Catalyst System Efficiency Below Threshold Bank 1. ? P0430 - Catalyst System Efficiency Below Threshold Bank 2. This bulletin involves reprogramming the PCM with the latest available software.

Trouble codes it names: P0420 P0430

Kind Service bulletin Manufacturer date Aug 11, 2023 Received by NHTSA Oct 2, 2023 Components Power Train, Engine

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
1808723Service bulletinAug 11, 202310243248not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the control module (tcm/pcm/tecm) for the 2019 1500 →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 1,481 complaints with NHTSA since 2015. 453 of them name Engine, Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2019 Ram 1500, the 75 owners who gave an odometer reading for Power Train reported it at a median of 15,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

The truck has been self accelerating and causing me to slam on breaks to avoid accidents. It was first happening on the highway and it went 50-70mph by itself. Then it happened today on the city street and almost caused an accident.

2019 Ram 1500 · Engine · filed with NHTSA Dec 17, 2018

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

70 other manufacturer communications filed against the Ram 1500 under the same component group (power train), newest first. The eight newest are listed; the rest are on the Ram list.

NumberKindDatedNHTSA’s summary
21-062-26Service bulletinSep 25, 2026Transmission Rattle Customers may comment on the following: SYMPTOM: ● Rattle noise coming from the transmission. This bulletin involves ins…
18-071-26Service bulletinJul 22, 2026Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mus…
21-057-26Service bulletinJul 9, 2026Flash: Transmission Control Module (TCM) Updates Customers may comment on one or more of the following: SYMPTOM: ● Harsh or slipping feeling…
21-056-26Service bulletinJul 9, 2026Flash: Transmission Control Module (TCM) Updates Customers may comment on one or more of the following: SYMPTOM: ● **Harsh or slipping feeli…
21-055-26Service bulletinJul 9, 2026Flash: Transmission Control Module (TCM) Updates Customers may comment on one or more of the following: SYMPTOM: ● Harsh or slipping feeling…
21-054-26Service bulletinJul 9, 2026Flash: Transmission Control Module (TCM) Updates Customers may comment on one or more of the following: SYMPTOM: ● Harsh or slipping feeling…
112748Service bulletinJun 11, 2026SHIFTER - TRANSMISSION
112747Service bulletinJun 11, 2026SHIFTER - TRANSMISSION

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ram 1808723 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 1808723 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 1808723 cover?

The manufacturer filed it against 1 model year: 2019 Ram 1500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.