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Manufacturer communication · Service bulletin

Ram bulletin 0812123

What it saysTechnician findings after the repair, the vehicle has one or multiple conditions listed above setting one or more of the Diagnostic Trouble Codes (DTCs) B170B Right Side Reverse Lamp Control Circuit, B16DE Right Tail… NHTSA’s full summary ↓

Ram filed this with NHTSA as a service bulletin dated May 6, 2023, received Jul 31, 2023, about the exterior lighting. It names 1 model year (2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Technician findings after the repair, the vehicle has one or multiple conditions listed above setting one or more of the Diagnostic Trouble Codes (DTCs) B170B Right Side Reverse Lamp Control Circuit, B16DE Right Tail Lamp Control Circuit, B25B5 External.

Trouble codes it names: B16DE B170B B25B5

Kind Service bulletin Manufacturer date May 6, 2023 Received by NHTSA Jul 31, 2023 Components Exterior Lighting

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
0812123Service bulletinMay 6, 202310239928not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Ram files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 616 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the exterior lighting

Source: same model, same component group

6 other manufacturer communications filed against the Ram 1500 under the same component group (exterior lighting), newest first.

NumberKindDatedNHTSA’s summary
1800624Service bulletinJan 25, 2024Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further inves…
2300424Service bulletinJan 17, 2024Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with…
9100241Service bulletinSep 28, 2023FRT RT/LT - LAMP ASSY For moisture / water found in headlamp please review TSB 23-029-23 Headlamp Condensation clearing procedure. If the m…
91745Service bulletinJun 21, 2023FCA Caribbean Warranty Bulletin ID-23-13 (XG1) Center High Mounted Stop Lamp (CHMSL) - Select 2019 - 2021 RAM 1500 Pickup (DT)
91742Service bulletinJun 21, 2023Warranty Bulletin D-23-11 (XG1) Center High Mounted Stop Lamp (CHMSL) - Select 2019 - 2021 RAM 1500 Pickup (DT)
0810823Service bulletinApr 26, 2023Pickup Box Lighting Is Missing Customers may comment one or more of the following: ? Lack of lighting in the pickup box. ? Pickup box bed m…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ram 0812123 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 0812123 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 0812123 cover?

The manufacturer filed it against 1 model year: 2022 Ram 1500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.