Mazda bulletin 09-017-24
What it saysSome vehicles may exhibit a rattle noise near the driverâs and/or passengerâs head rests at the B-pillar area while driving on rough roads. NHTSA’s full summary ↓
Mazda filed this with NHTSA as a service bulletin dated Mar 19, 2024, received Apr 2, 2024, about the seats. It names 1 model year (2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Some vehicles may exhibit a rattle noise near the driverâs and/or passengerâs head rests at the B-pillar area while driving on rough roads. This is caused by an interference between the rear end of the front door glass run-channel and the front end of rear sash molding.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 09-017-24 | Service bulletin | Mar 19, 2024 | 10252373 | PDF, 494 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| DN4E-72-60ZD | RUN CHANNNEL (R), GLASS 1 Rear sash molding | — | eBay Motors → |
| DN4E-73-60ZD | RUN CHANNNEL (L), GLASS 1 Rear sash molding | — | eBay Motors → |
| DN4E-50-M30A | GARNISH (R), REAR DOOR 1 [R] | — | eBay Motors → |
| DN4F-50-M30B | GARNISH (R), REAR DOOR 1 [R] Piano black | — | eBay Motors → |
| DN4E-50-M40A | GARNISH (L), REAR DOOR 1 [R] | — | eBay Motors → |
| DN4F-50-M40B | GARNISH (L), REAR DOOR 1 [R] Piano black | — | eBay Motors → |
Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches Mazda’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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More bulletins about the seats
Source: same model, same component group5 other manufacturer communications filed against the Mazda MX-30 under the same component group (seats), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 09-001-26 | Service bulletin | Jan 7, 2026 | There are wrinkles on the leather seat cushion and/or seat back surface at PDI, when new vehicle is delivered, or when new upholstery is ins… |
| 09-036-24 | Service bulletin | Jul 18, 2024 | At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. NO… |
| 09-007-23c | Service bulletin | Nov 20, 2023 | At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. |
| SA-072-23 | Service bulletin | Oct 26, 2023 | Some customers may report a dent at the side or rear of the front seat. This is caused by the seat belt buckle resting against the seat. |
| 09-007-23b | Service bulletin | Jun 1, 2023 | At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mazda 09-017-24 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 09-017-24 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 09-017-24 cover?
The manufacturer filed it against 1 model year: 2022 Mazda MX-30. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built before 7 Apr 2022 — the build date is on the certification label in the driver’s door jamb.