Jeep bulletin 9100227
What it saysLong Range Camera Front Part Number is more precise than "Up to and including" and "After" dates in the item description. NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Oct 19, 2023, received Oct 30, 2023, about the back over prevention — 3 documents under this number. It names 6 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationLong Range Camera Front Part Number is more precise than "Up to and including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 9100227 | Service bulletin | Oct 19, 2023 | 10247407 | not found |
| 9100227 | Service bulletin | Sep 20, 2023 | 10248510 | not found |
| 9100227 | Service bulletin | Sep 20, 2023 | 10244349 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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A weekly email, sent only in a week when Jeep files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 1,486 complaints with NHTSA since 2015. 6 of them name Seats — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The lumbar support airbags are over inflating on their own both the driver and passenger seats. To the point that it alters your seat position making it uncomfortable and dangerous for driving as there are times that it won’t go back down and positions you in an unnatural way.
2023 Jeep Grand Cherokee · Seats · filed with NHTSA Aug 13, 2025
The last forced OTA update we received on the vehicle has been a complete disaster. The build number is . It has lit the FCW off light on the dash despite it being selected as on in the settings.
2022 Jeep Grand Cherokee · Seats · filed with NHTSA Sep 6, 2025
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the back over prevention
Source: same model, same component group17 other manufacturer communications filed against these Jeep models under the same component group (back over prevention), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 114283 | Warranty extension | Aug 26, 2026 | ***Recall Completion Prior to Sale of Vehicle*** |
| 114282 | Warranty extension | Aug 26, 2026 | ***Recall Completion Prior to Sale of Vehicle*** |
| S2508000029 | Service bulletin | Aug 14, 2026 | Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable”… |
| 08-135-26 | Service bulletin | Mar 25, 2026 | PROXI Alignment and Drive Calibration: Park Assist Module (PAM) The vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): SY… |
| S2508000012 | Service bulletin | Jun 25, 2025 | Customer Indicates Collision Avoidance System/Blind Spot Alert Cluster Message |
| 0800824A | Service bulletin | Jan 20, 2024 | Radio Over The Air Update to U29.42 Software Version Customers may experience one or more of the following: ? Blank phone widget displayed… |
| 0800124A | Service bulletin | Jan 19, 2024 | Flash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving between 80 - 112 kph… |
| 0800824 | Service bulletin | Jan 6, 2024 | Radio Over The Air Update to U29.42 Software Version Customers may also experience one or more of the following: ? Blank phone widget disp… |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 9100227 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 9100227 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 9100227 cover?
The manufacturer filed it against 6 model years: 2023 Jeep Grand Cherokee, 2022 Jeep Grand Cherokee, 2023 Jeep Grand Wagoneer, 2022 Jeep Grand Wagoneer, 2023 Jeep Wagoneer, 2022 Jeep Wagoneer. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.