Ford bulletin TSB 24-2014
What it saysThis article supersedes TSB 23-2275 to add Step 3 to the Service Procedure, add P0402 and remove the production fix date. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Jan 17, 2024, received Feb 6, 2024, about the back over prevention. It names 2 model years across Ford and Lincoln (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Ford · Lincoln.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis article supersedes TSB 23-2275 to add Step 3 to the Service Procedure, add P0402 and remove the production fix date. Some 2023 Escape/Corsair vehicles equipped with a 2.0L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) This may be due to the software in the powertrain control module (PCM).
Trouble codes it names: P0300 P0316 P0402 all 3 read from the document itself; NHTSA’s summary names none
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 24-2014 | Service bulletin | Jan 17, 2024 | 10249759 | PDF, 90 KB |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 242014A | 2023 Escape/Corsair 2.0L EcoBoost: Retrieve DTCs And Reprogram The PCM Includes Time… | 0.4 hrs |
Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the software for the 2023 Escape →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themFord 1 model year
Lincoln 1 model year
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 156 complaints with NHTSA since 2015. 72 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2023 Ford Escape, the 16 owners who gave an odometer reading for Electrical System reported it at a median of 15,500 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The contact owns a 2023 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2023 Lincoln Corsair · Electrical System · filed with NHTSA Jul 22, 2026
After incomplete over-the-air (OTA) update instrument panel cluster (IPC) fails to illuminate and only chimes when powered. Vehicle drives normally, but no speed, fuel, warning telltales shown to the driver. Safety issue as the driver is not informed of this critical vehicle information
2023 Ford Escape · Electrical System · filed with NHTSA Aug 31, 2026
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the back over prevention
Source: same model, same component group9 other manufacturer communications filed against these Ford models under the same component group (back over prevention), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 25N17 | Other | Mar 25, 2026 | Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Req… |
| OTAPU0102SVDFXCo | Service bulletin | Feb 19, 2024 | Software Update 24-PU0102-SVD-FX for 2024 MY Corsair vehicles is now available. Quality Improvements include: - Improved OTA deployment |
| OTAPU0102SVDFXEs | Service bulletin | Feb 19, 2024 | Software Update 24-PU0102-SVD-FX for 2024 MY Escape vehicles is now available. Quality Improvements include: - Improved OTA deployment |
| OTAPU0630SX2CLSC | Service bulletin | Feb 12, 2024 | Software Update 23-PU0630-SX2-CLS for 2023 MY Corsair vehicles is now available. Quality Improvements include: - Update nomenclature to B… |
| OTAPU0630RGTPLOE | Service bulletin | Feb 8, 2024 | Software Update 23-PU0630-RGT-PLO for 2023 MY Escape vehicles is now available. Quality Improvements include: - Liftgate opens fully open… |
| OTA PU0630RGPLO | Service bulletin | Feb 6, 2024 | Software Update FPU 23-PU0630-RGT-PLO for 2023 MY Corsair vehicles is now available. Quality Improvements include: Liftgate fully opens wit… |
| SSM 52134 | Service bulletin | Dec 12, 2023 | Various 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safe… |
| TSB 23-2292 | Service bulletin | Sep 20, 2023 | Some 2023 Corsair vehicles equipped with a 2.5L plug-in hybrid electric vehicle (PHEV) engine built on or before 07-Sep-2023 may exhibit an… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford and Lincoln, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 24-2014 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 24-2014 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 24-2014 cover?
The manufacturer filed it against 2 model years across 2 brands (Ford and Lincoln): 2023 Ford Escape, 2023 Lincoln Corsair. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.