Ford bulletin SSM 54949
What it saysSome 2024-2026 Bronco vehicles may exhibit a condition where short drop windows, window bounce-back, and/or one-touch open/close does not operate properly. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Jun 19, 2026, received Jun 24, 2026, about the electrical system. It names 3 model years (2024–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2024-2026 Bronco vehicles may exhibit a condition where short drop windows, window bounce-back, and/or one-touch open/close does not operate properly. This may be due to loss of window initialization. Replacement or reprogramming of the DDM, PDM, and/or any other components may not resolve these conditions. The short drop windows feature may be restored by performing a reset procedure as described in the Digital Owner's Manual > Windows > Using Short Drop Windows > Resetting Short Drop Windows. If the customer is experiencing an inability to fully close the window due to repeated bounce-back events, the window bounce-back feature may be overridden by performing an override procedure as described in the Digital Owner's Manual > Windows > Window Bounce-Back > Overriding Windows Bounce-Back. The one-touch open/close feature may be restored by performing a reset procedure as described in the Digital Owner's Manual > Windows > Opening and Closing the Windows > Resetting Window One-Touch. These symptoms may return after a successful reset/override
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 54949 | Service bulletin | Jun 19, 2026 | 11034037 | PDF, 70 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 135 complaints with NHTSA since 2015. 34 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
This vehicle had an open safety recall at the time the dealership sold it to me. The recall existed before the sale and the dealership knew or should have known about it. The dealer submitted loan paperwork and accepted funding but never delivered the vehicle to me. I was not informed of the open recall before signing.
2025 Ford Bronco · Electrical System · filed with NHTSA Mar 27, 2026
The 2026 Ford Bronco Outer Banks instrument cluster has gone blank on two occasions (4/3/26 and 4/23/29). The first time the service department at Joe Mahan Ford, Paris, TN reported the display returned when connected to thier computer, but kept the Bronco for several days trying to replicate the condition.
2026 Ford Bronco · Electrical System · filed with NHTSA Apr 30, 2026
The contact owns a 2026 Ford Bronco. The contact stated that while driving approximately 70-75 MPH in the left lane on the interstate on a sunny day, near the grass, the driver's side rear window exploded without impact. The local dealer was contacted, but the vehicle was not diagnosed or repaired.
2026 Ford Bronco · Visibility/Wiper · filed with NHTSA Sep 2, 2026
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group72 other manufacturer communications filed against the Ford Bronco under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB 26-2380 | Service bulletin | Sep 24, 2026 | This article supersedes TSB 25-2575 to update the Parts list to add the applicable body wiring harnesses and underbody shield bolts. Some ve… |
| TCU-26.2.12.2.2 | Over-the-air update | Sep 16, 2026 | Quality improvements include: -Addresses a bug that may cause updates to fail |
| ECG-26.2.12.3 | Over-the-air update | Sep 16, 2026 | Quality improvements include: -ePrivacy enhancements |
| PCM-26.2.11.4 | Over-the-air update | Sep 4, 2026 | 25S75 Recall remedy -Powertrain Control Module update to introduce logic to prevent low pressure fuel pump binding and maintain fuel flow to… |
| SYNC-26.2.8.3 | Over-the-air update | Aug 18, 2026 | Quality improvements include: -Privacy robustness updates -Resolves various user interface and data display bugs within the Towing menu |
| SSM 55079 | Service bulletin | Aug 13, 2026 | Some 2025-2026 Bronco vehicles equipped with a 7 speaker audio system (minor feature code IDBAL) may exhibit diagnostic trouble codes (DTC)… |
| SSM 55031 | Service bulletin | Jul 23, 2026 | Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as i… |
| SSM 55028 | Service bulletin | Jul 21, 2026 | Some 2021-2024 Ford and Lincoln vehicles may exhibit an "Updating SYNC" message on the vehicle center display screen after an over the air… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 54949 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 54949 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 54949 cover?
The manufacturer filed it against 3 model years: 2026 Ford Bronco, 2025 Ford Bronco, 2024 Ford Bronco. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.