Ford bulletin SSM 53893
What it saysSome 2022-2024 Expedition vehicles equipped with driver assistance features and minor feature codes DBCBB and DBCBC may exhibit driver assistance feature warning messages displayed in the instrument panel cluster (IPC). NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Jun 11, 2025, received Jun 19, 2025, about the lane departure. It names 3 model years (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2022-2024 Expedition vehicles equipped with driver assistance features and minor feature codes DBCBB and DBCBC may exhibit driver assistance feature warning messages displayed in the instrument panel cluster (IPC). Additionally, some modules may store invalid data/lost communication related diagnostic trouble codes (DTCs). The image processing module A (IPMA) should not store these DTCs. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). This condition may be due to the software in the IPMA, causing it to not communicate on the network. To restore communication and functionality, download and run the "IPMA - Image Processing Module A (IPMA) Recovery" app in the Ford Diagnosis and Repair System (FDRS) scan tool. Once IPMA communication has been restored, download and run the "IPMA - Image Processing Module (IPMA) Alignment" app, recheck DTCs and confirm that all warning messages are cleared from the IPC.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 53893 | Service bulletin | Jun 11, 2025 | 11019651 | PDF, 50 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 254 complaints with NHTSA since 2015. 77 of them name Electrical System, Vehicle Speed Control, Lane Departure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The issue involves the purchase of a 2024 Ford Expedition Max, VIN , which purchased on from Legacy Ford in Corbin, KY. Since purchasing this vehicle, I have encountered the following persistent issues that substantially impair the use, value, or safety of the vehicle: The vehicle was sold to me seemingly infested with rodents, which ate…
2024 Ford Expedition · Electrical System · filed with NHTSA Mar 7, 2025
Service engine light illuminated indicating different occurrences. The vehicle was taken to a Ford dealership for repair since it's under factory warranty. The service representative, after taking control of the vehicle, he wrote the following in the repair work order: "When Brandon went to park the vehicle, vehicle did not want to go…
2023 Ford Expedition · Vehicle Speed Control · filed with NHTSA Dec 1, 2024
Hurricane Helene inundated our parking lot on September 27 with approximately 3-4 feet of storm surge. Many vehicles (20-25) were trapped and flooded. This vehicle caught fire and was totally consumed over the course of a 5-6 hour burn. Although all vehicles in our lot were flooded, this was the only vehicle to catch fire.
2023 Ford Expedition · Electrical System · filed with NHTSA Oct 23, 2024
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the lane departure
Source: same model, same component group3 other manufacturer communications filed against the Ford Expedition under the same component group (lane departure), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| DSMC-25.15 | Over-the-air update | Feb 5, 2026 | "Quality improvements include: -Addresses a false Driver Facing Camera signal that may trigger an error message" |
| TSB 25-2512 | Service bulletin | Oct 24, 2025 | This article supersedes TSB 25-2104 to update the labor times associated with the Service Procedure. Some of the vehicles listed in the Mode… |
| TSB 24-2251 | Service bulletin | Aug 22, 2024 | This article supersedes TSB 24-2087 to update the vehicle lines, model years affected, action and service procedure. Some 2021-2024 Mustang… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 53893 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 53893 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 53893 cover?
The manufacturer filed it against 3 model years: 2024 Ford Expedition, 2023 Ford Expedition, 2022 Ford Expedition. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.